Home Care Coordinator

To support the San Antonio Region, the full-time Texas Licensed Care Coordinator will manage and coordinate healthcare services, ensuring a positive patient experience while providing customer service remotely, with occasional onsite training or meetings. Key responsibilities Ensures a positive and exemplary experience for all patients by focusing on patient satisfaction and resolution Responds to customer inquiries via phone, email, and chat in a timely and professional manner Documents customer interactions and follows up to ensure issues are resolved to satisfaction Required qualifications High school graduate or equivalent One year of experience in customer service, call center, or healthcare-related role Previous healthcare experience and familiarity with medical terminology Proficiency in Microsoft Office Ability to communicate effectively and clearly with callers and colleagues Virtual Vocations Inc