Leasing Consultant

Description:

At FourSite Property Management, operating under Bach Team, we believe great communities start with great people! We're passionate about creating a workplace where employees feel valued, supported, and empowered to succeed. With a focus on teamwork, professional growth, and exceptional service, we're proud to offer more than just a job. We're a place to grow your career and be part of a team that makes a difference.

Kensington Apartments is seeking a full-time Leasing Consultant to join our team! As one of the first points of contact for prospective residents, the Leasing Consultant plays an important role in creating a welcoming first impression and delivering an exceptional experience throughout the renter's journey.

From the initial inquiry and property tour to the application process, move-in, and beyond, the Leasing Consultant helps guide future residents through every step of finding their new home. This position is also instrumental in building lasting resident relationships, supporting retention efforts, and contributing to the community's overall leasing performance and success.

The ideal candidate is outgoing, organized, customer-focused, and motivated to achieve leasing goals. We are looking for someone who enjoys connecting with people, takes pride in delivering exceptional service, and thrives in a collaborative, fast-paced environment.

Leasing Consultant Responsibilities

· Guide prospective residents through the entire leasing journey, from initial inquiry and property tours to application processing, lease execution, and move-in.

· Conduct engaging and informative property tours, highlighting community amenities, apartment features, and the overall living experience.

· Respond promptly to prospective resident inquiries, maintain consistent follow-up, and convert leads into leases.

· Process rental applications, verify required documentation, and assist with lease preparation and execution in accordance with company policies.

· Coordinate move-in preparations and orientations to ensure a smooth and welcoming experience for new residents.

· Build and maintain positive relationships with residents throughout their residency, providing exceptional customer service and timely follow-up.

· Support lease renewal efforts and resident retention initiatives to encourage long-term residency and satisfaction.

· Assist in planning and executing creative resident events and engagement activities that promote a strong sense of community.

· Contribute to property marketing efforts, including outreach, social media content, and maintaining a positive online presence.

· Maintain accurate prospect, leasing, and resident records within the property management and CRM systems.

· Monitor leasing activity, follow-up performance, and occupancy goals while working collaboratively with the onsite team to achieve property objectives.

· Assist the Property Manager and Assistant Manager with daily office operations and administrative responsibilities as needed.

Leasing Consultant Qualifications

· Strong verbal and written communication skills with a commitment to exceptional customer service.

· Outgoing, personable, and confident in building relationships with prospective and current residents.

· Strong sales abilities with the motivation to achieve leasing goals and convert prospective residents into leases.

· Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.

· Strong attention to detail and the ability to maintain accurate leasing records, applications, and resident documentation.

· Effective problem-solving and conflict resolution skills with the ability to handle resident concerns professionally.

· Previous multifamily property management, leasing, sales, or equivalent customer service experience required.

· Ability to work independently while contributing to a collaborative team environment.

· Self-motivated, dependable, and proactive in following up with prospects and completing assigned responsibilities.

· Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

· Experience with property management software; RealPage/OneSite preferred but not required

· Ability to learn and effectively utilize CRM systems, leasing technology, and other property management platforms.

· Professional appearance and demeanor with a positive, customer-focused attitude.

Schedule

The work schedule is Monday through Saturday, with a scheduled day off during that period, plus Sundays.

Benefits

• Medical (100% of employee monthly premium paid for)
• PTO
• Paid Holidays
• Dental
• Vision
• Life Insurance paid for by the company
• Short and Long term disability
• Company events and activities

Bach Team is committed to workforce diversity. All candidates, veterans, and individuals with disabilities are encouraged to apply. 

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