HR Specialist/Generalist

An experienced HR Specialist/Generalist will serve as a go-to resource for employees and supervisors, handling employee relations, performance documentation, workplace investigations, and multistate compliance for an office and field workforce spread across 19 states. Rate: $23.00 – $25.00/hour About RSC Mechanical RSC Mechanical, Inc. is a mechanical contracting company headquartered in ClintonTownship, Michigan, with field operations in 19 states. Our administrative team supports office and field employees across every market we serve, and we're looking for people who want to do meaningful work with a team that values accuracy, follow-through, and good judgment. Core Responsibilities & Expectations Employee Relations: Serve as the primary HR contact for employees and supervisors. Answer day-to-day policy and benefits questions, help resolve workplace concerns, and **escalate** sensitive matters to HR leadership and legal counsel as appropriate. Supervisor Coaching & Performance Documentation: Guide field supervisors and managers through coaching conversations, written warnings, and performance improvement plans. Review discipline documentation for clarity, accuracy, and consistency before it's delivered, and make sure records are maintained in UKG. Workplace Investigations: Conduct and support investigations into employee complaints and policy concerns, including interviewing witnesses, documenting findings, and recommending outcomes. Partner with HR leadership and legal counsel on higher-risk matters. Multistate Compliance: Help keep RSC compliant in every state where we operate by tracking state-specific requirements, required notices, workplace postings, and handbook addenda. Work with legal counsel on interpretation, then implement the updates. Performance Evaluations: Support the annual performance evaluation cycle in UKG, including reminders, completion tracking, and answering manager questions. Leave & Accommodation Support: Partner with the Benefits & Leave team to coordinate leaves of absence and the ADA interactive process for employees. Benefits Support: Coordinate benefit support with employees, benefits broker and HR leadership. Terminations & Separations: Process voluntary and involuntary terminations in UKG, prepare separation paperwork and any state-required separation notices, and coordinate final pay timing with payroll according to each state's requirements. Notify the Benefits team so coverage end dates and COBRA notices are handled, and conduct exit interviews. Unemployment Claims: Respond to state unemployment claims and requests for separation information by each state's deadline. Gather supporting documentation, track determinations and appeals, and prepare for or participate in unemployment hearings when needed. Payroll & Garnishment Processing: Assist in payroll processing . Review and process wage garnishments, child support income withholding orders, tax levies, and other court or agency orders. Partner with payroll to set up deductions accurately in UKG, complete required employer responses on time, and maintain confidential records. New Hire Check-Ins: Check in with new hires at 30, 60, and 90 days, and share what you learn with the recruiting team so we keep improving both hiring and onboarding. Policy & Communications: Help draft and roll out policies, employee communications, and manager guides that are clear, practical, and legally sound. HR Records & Reporting: Maintain accurate, well-organized employee files and records in UKG, handle internal and external verification of employment (VOE) requests with strict confidentiality, and help report on turnover and employee relations trends. Maintain strict confidentiality when handling employee information and sensitive matters. Preferred Experience / Education Bachelor's degree in Human Resources, Business Administration, or a related field. 3–5 years of HR experience, including employee relations and workplace investigations. Multistate HR experience is strongly preferred; experience supporting a construction or field-based workforce is a plus. SHRM-CP, SHRM-SCP, or PHR certification is a plus. Qualifications Working knowledge of federal employment laws, including the FLSA, FMLA, ADA, and Title VII Familiarity with termination processing, state unemployment claims, and wage garnishment requirements Sound judgment, discretion, and the ability to stay calm in difficult conversations Strong writing skills, especially for documentation that needs to hold up to review Comfort coaching supervisors by phone and video, since many of our employees work in the field Experience with UKG or a similar HRIS is preferred Proficiency in MS Office Suite, including Excel, Word, PowerPoint, and Outlook Strong organization and the ability to manage multiple priorities at once inclusive environment for all employees. RSC Mechanical is a full service maintenance, contracting and construction provider specializing in refrigeration, heating and cooling. RSC is a family owned and families run company headquartered in Clinton Township, Michigan with regional offices located in the Northeast and Southeast United States. Since our foundation, by Randy S. Chabot in 1988, we have perpetually worked to train, mentor and educate ourselves to be the best managers, mechanics and administrators in our field. The RSC family is constantly building each other up so we can achieve great things and provide for one another. This company was founded upon methods of operation that ensure our customers can maintain the freshest and highest quality products with the greatest efficiency. Our focus is service and we look forward to helping you service your customers. #J-18808-Ljbffr