Customer Success Agent
Luddites
Customer Success Agent
Position: Customer Success Agent
What you'll do
- Delight customers via phone and email with fast, friendly, accurate support.
- Own the order flow: place orders, confirm details, process returns/exchanges, and provide product information.
- Solve problems end-to-end: investigate issues, resolve them promptly, and follow through so nothing falls through the cracks.
- Manage mail orders efficiently, coordinating with the warehouse for processing and tracking.
- Keep clean records of interactions, transactions, feedback, and resolutions.
- Be the customer's voice: surface insights and trends to help improve products, policies, and processes.
- Availability: flexible schedule including Saturdays; on-site in Sparks, NV.
What you'll bring
- Experience: prior customer service/support or related role.
- Communication: clear, warm phone manner and professional writing.
- Tools: comfort with everyday computer applications; quick to learn new systems.
- Work style: organized, detail-oriented, and steady under busy, multi-tasking conditions.
- Mindset: customer-first, resourceful problem solver who enjoys learning our product catalog.
- Education: High school diploma or equivalent (additional customer service training a plus).
What we offer
- Competitive compensation.
- Health insurance for your well-being.
- 401(k) with company match to invest in your future.
- Employee ownership dividendsshare in the value you help create.
- Growth & development in a supportive, collaborative team.
How to apply
Send your resume and a brief note about why you're excited to support Luddites' customers to [apply email/URL]. Please include "Customer Support Representative Sparks" in the subject line. We review every application and will respond to qualified candidates promptly.
Luddites is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive, employee-owned workplace.
Work schedule
- Monday to Friday
- Weekend availability
Benefits
- Paid time off
- Health insurance
- 401(k) matching
- Profit sharing
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Success Agent in Sparks, NV vacancy
- ...Position Customer Success Agent What you’ll do Delight customers via phone and email with fast, friendly, accurate support. Own the order flow: place orders, confirm details, process returns/exchanges, and provide product information. Solve problems end-to-end: investigate...SuggestedFlexible hours
Workstream
Sparks, NV4 days ago $26 per hour
...Responsibilities: Review the quality of work performed by customer-facing teams through live monitoring and the use of call, chat,... ...years of experience in the areas of Customer Service, Customer Success, with a focus on data analysis ~ Expresses ideas and information...SuggestedRemote workFlexible hoursZiprecruiter
Reno, NV3 days ago- ...duties as required You May Be A Good Fit If You Reside in PT or MT time zones. Have at least four years of healthcare related customer service experience. Are Bilingual (English and Spanish) . Are deeply curious about what makes people tick and passionate...SuggestedHourly payTemporary workRemote work
Remo Health
Reno, NV14 days ago $61.7k - $92.5k
...Service Representative Join Ecolab's team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests...SuggestedHourly payMinimum wageVisa sponsorshipNight shiftWeekend workEcolab
Reno, NV4 days ago- ...A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional... ..., assisting at the Pro Desk, and ensuring customer project success through tailored service and product recommendations. Collaboration...SuggestedFor contractors
The Home Depot
Sparks, NV10 hours ago $71k
...Customer Success Associate Reno, NV Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining...Visa sponsorshipWork visaShift workFigure
Reno, NV5 days ago- ...solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s... ..., efficiency, and growth. About The Role… A Customer Success Specialist at Wildix is committed to enhancing partner...Remote workWorldwide
Wildix
Reno, NV29 days ago $61.7k - $92.5k
...cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied...Hourly payMinimum wageLocal areaImmediate startVisa sponsorshipNight shiftWeekend workEcolab
Reno, NV11 hours ago- ...succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers...Full time
McQuade Organization
Sparks, NV1 day ago $19.7 per hour
...Customer Service Representative Located in Reno, NV. As a Customer Service Representative (CSR), you’ll help people in your community... ...training, coaching, and development as we invest in your long‑term success. If you’re looking for an opportunity to advance at a fast‑...Hourly payFull timeTemporary workCasual workWork at officeLocal areaCcffamilyofbrands
Reno, NV4 days ago$60k - $70k
...Representative to report to the Sales Operations Manager and serve customer support and inside sales for Mexico and Latin American... ...added resellers in the Central and South American market. The successful candidate will manage existing relationships for growth and pursue...Contract workWork at officeSierra Executive Solutions Inc
Reno, NV3 days ago- ...We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize their benefits. No cold calling is required...Remote jobFull timeWork from home
McQuade Organization
Sparks, NV4 days ago $37k - $50k
...Representative, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations... ...Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State...For contractorsEric Delgadillo - State Farm Agent
Reno, NV1 day ago- ...To provide exceptional customer service, the full-time Customer Support Agent will manage real-time support on Intercom, aiming for swift responses within 5 minutes and resolving over 70% of inquiries without escalation, while working remotely during either EU or US shifts...Remote workShift work
$150k - $160k
...PRODUCT VALUE Two to three years Project management less than a year. Average order ranges from $1M-$10M PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION-MAKER(S): Large enterprises Municipalities Civil engineering firms TYPICAL DAY & DUTIES...Work at officeRemote workWork from homeNight shiftJust Sales Jobs
Reno, NV29 days ago- ...Coordinator (AC) is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance... ...in the identifications and appointment of new independent agents assigned to support and accompany them to sales call, support in...
Combined, a Chubb Benefits Company
Reno, NV4 days ago $23 per hour
...Meat & Seafood Team as an Inside Sales Coordinator! Are you a customer-focused professional who thrives in a fast-paced environment?... ...collaborative team environment and assist wherever needed. What Makes You Successful We're looking for someone who: Is customer-service driven and...Casual workWork at officeSierra Meat Company
Reno, NV1 day ago- ...skillsExcellent phone etiquette Excellent public relations and customer service skills Ethical business practices Professional appearance... ...Advancement We believe that our people are at the heart of our success. By investing in our team through growth opportunities and...Contract workWork at officeLocal area
Atlantis Casino Resort Spa
Reno, NV1 day ago $60k - $80k
...Account Manager - State Farm Agent Team Member As Account Manager - State Farm Agent Team Member for Christina Kantrud - State... ...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and...For contractorsChristina Kantrud - State Farm Agent
Reno, NV3 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Reno, NV3 days ago- ...Blackhawk Network Customer Service Agent Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN's portfolio...Temporary workCasual workLocal areaFlexible hoursShift work
Blackhawk Network Inc
Reno, NV1 day ago $42k
...exceptional communicators, hungry, and have a track record of success and advancement! Responsibilities · Be coachable and enthusiastic... ...high quantity of qualified sales opportunities. · Research customers, identify decision makers, and educate prospects. · Learn...Work at officeLocal areaRemote work$13 per hour
The University of Nevada, Las Vegas (UNLV) is seeking a Student Office Assistant located at 745 W. Moana Lane in Reno, NV. This position supports Faculty Affairs by providing general office and clerical assistance, managing desk and telephone reception, and assisting with...Hourly payWork at office$12 - $18 per hour
...RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences. Job Description What to...Hourly payShift work$17 per hour
...We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping...Temporary workWork at officeRemote workWork from homeMonday to FridayPrecision Pipeline Solutions
Reno, NV7 days ago$3,200 - $4,300 per month
...off, a family oriented work environment, and all you need to be successful. Join our team today! Position Summary As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have...$22 - $25 per hour
...at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage... ...insurance career is your answer. You define your own financial success. Roles can allow you to choose where, when, and/or how you...Hourly payWork experience placementRemote work$18.5 per hour
...the HP brand and products in your local big-box retailer(s) and surrounding office supply stores. You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional...Hourly payWork at officeLocal areaWorldwideFlexible hoursWeekend workAfternoon shift- ...Remote) Work From Home Seasonal (temporary) role ending 12/8/2026 or early 2027 (based on performance) This is not a typical customer service role. As a Member Care Representative at TRANZACT, you'll support membersmany over the age of 65as they navigate important...Full timeTemporary workSeasonal workRemote workWork from homeShift workWeekend work
TRANZACT
Reno, NV1 day ago $18 per hour
...our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and... ...package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life...Local areaVisa sponsorshipFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Agent. Be the first to apply!
Related searches
- part time customer representative Sparks, NV
- remote customer service advisor Sparks, NV
- client service representative Sparks, NV
- bilingual customer service representative spanish english Sparks, NV
- technical customer service advisor Sparks, NV
- insurance customer service advisor Sparks, NV
- client solutions specialist Sparks, NV
- customer service associate Sparks, NV
- customer experience associate Sparks, NV
- social service representative Sparks, NV