Compensation Systems Consultant

CompTool is a leading market pricing tool designed to support compensation practitioners with its clean interface and intuitive processes for benchmarking and reporting. It caters to the needs of both large multi-national organizations and small to mid-sized organizations with limited budgets. The tool provides robust support for managing surveys and benchmarking, often at a price point less than half of comparable systems. The Compensation Tool also offers a free survey management tool for new users.Role DescriptionThis is a full-time remote role for a Compensation Support Specialist. The Compensation Support Specialist will be responsible for providing technical support and troubleshooting for users, assisting customers with inquiries, and offering guidance on the use of the Comp Tool. This role also involves analytical tasks to identify and resolve issues and ensure excellent communication with clients to enhance their overall experience. This role differs from that of a compensation analyst or consultant, as it does not provide consultative services to clients. Instead, it provides guidance on how to utilize CompTool to support their compensation practices effectively.Qualifications (i.e. - Must-Haves)Strong Analytical Skills and the ability to identify and resolve issuesTechnical Support and Troubleshooting skillsExcellent Customer Support and Communication skillsAbility to work independently and remotelyFamiliarity with compensation practices and tools is a requirementMust be a self-starter and able to operate efficiently in a fully remote environmentOur Ideal Candidate2-3 years of experience managing compensation programsAbility to see problems and fix them before being askedOrganized and thoughtfulTakes ownership of their rolePayDependent on qualifications and experience, the pay for this role will range from 60k to 100k with the top of the range being reserved for only the most qualified and experienced candidates with a proven track record of success in a role such as this.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesHuman Resources ServicesJ-18808-Ljbffr