Senior Software Engineer

Job Description

We are seeking a fully hands-on Senior Software Engineer to lead technical design, architecture, and delivery of scalable, high-performance digital solutions. This role will directly impact millions of guest interactions while supporting franchisee-facing tools and operational systems.

The ideal candidate is a senior technical leader who contributes production code daily, drives architectural direction and elevates engineering standards. You will collaborate closely with Product, Design, Data, and Brand leadership to build innovative digital solutions that enhance guest satisfaction, drive sales growth, and modernize the Popeyes technology ecosystem.

- Design, develop, and deliver robust technical solutions for critical guest facing, team member facing and franchisee facing digital features.

- Lead architecture and system design decisions, creating and documenting clear and reasoned approaches.

- Contribute meaningful production code across React, Node.js, and TypeScript-based systems.

- Improve performance and scalability of services handling high transaction volumes.

- Raise the bar on engineering processes, CI/CD pipelines, automation, and developer experience.

- Elevate overall code quality through rigorous design and code reviews, mentorship, and engineering best practices.

- Lead development of new features from concept through deployment, ensuring reliability and maintainability.

- Implement strong observability and incident triage methodologies using tools such as Datadog or similar platforms.

- Collaborate with cross-functional teams to translate business requirements into scalable technical solutions.

- Champion testing practices including unit, integration, and end-to-end testing.

- Mentor engineers and foster a culture of continuous improvement, accountability, and technical excellence.

- Leverage AI-assisted development tools effectively, including writing clear prompts, authoring instruction/context files, scoping plans for execution, and reviewing AI-generated code with the same rigor as human-written code.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 6+ years of professional software engineering experience, including leading complex technical

initiatives.

- Strong proficiency in JavaScript/TypeScript, React, and Node.js.

- Experience with GraphQL (Apollo Federation preferred).

- Cloud expertise, preferably AWS (Lambda, API Gateway, DynamoDB) and Infrastructure as Code

- (Terraform preferred).

- Experience designing and operating distributed, high-traffic systems.

- Strong understanding of relational and non-relational database systems.

- Experience with CI/CD tools (CircleCI, Jenkins, GitHub Actions) and automation pipelines.

- Familiarity with observability tools (Datadog, CloudWatch).

- Strong understanding of testing methodologies (A|B Testing and Experimentation).

- Excellent communication skills with the ability to articulate technical trade-offs to non-technical

- stakeholders.

- Bachelor’s degree in Computer Science or related field, or equivalent industry experience.

- Proven ability to independently design and implement technical solutions from business

- requirements.

- A passion for mentoring team members and contributing to a collaborative, high-impact team

- environment.

Demonstrate fluency with AI coding assistants as a daily development tool, candidates should be comfortable discussing how they structure prompts, manage context, use plan/agent modes, and evaluate AI output. Bonus for experience building or contributing to agentic systems, MCP servers, or internal AI tooling.