Medical Assistant

Job Description

Job Description

Description:

At Frontier, we are transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!

TRANSFORM HEALTHCARE AND CREATE MASSIVE IMPACT

We build experiences people love by incorporating empathy, care and trust. We challenge the status quo to restore the patient-provider relationship, starting with a team that deeply cares about healthcare and each other.

DO THE BEST WORK OF YOUR LIFE

We’ve redefined patient care and engagement, proving it's possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant (MA) and do the best work of your life.

Frontier Direct is growing! Come see why we were honored as an Inc. Best Workplaces for 2026!!

WHAT YOU’LL BE DOING

• Educate and empower members on how they can use their membership inside and outside of Frontier
• Work with your paired PCP to provide quality care and service to your mutually assigned patient panel
• Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success.
• Coordinate with our contracted outside service providers (imaging, labs, or specialists)
• Perform phlebotomy and IV procedures to assist in patient diagnostics and treatment
• Assist providers with procedures to ensure smooth and efficient patient care
• Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands
• Create regular follow up to ensure members feel cared for and know that YOU "got their back" in the complicated medical system
• Customize the member experience by communicating directly with your patients by phone, text, and email
• Work collaboratively with your Provider partner to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab.
• Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
• This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholders
• Customer Engagement -Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public

Requirements

SOUND LIKE YOU?

• Minimum of 2 years of experience as a Medical Assistant
• Experience working in a clinic setting
• Experience providing care to all ages, including pediatrics
• Bilingual Spanish/English
• Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). A skills assessment is required as part of our recruitment process.
• Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems
• Active BLS or ability to obtain within the first 30 days of employment
• Adaptable and open to change in process and technology
• Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers
• Certified Medical Assistant, preferred.

BENEFITS Taking Care of You Now and Your Future

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances
• 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools

Time Off!

• Paid Time Off policy, including up to 5 unplanned days off per year
• 9 additional company holidays
• Parental leave policies

At Frontier, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements: