Medical/Office Assistant - NYU Langone Pediatric Associates- - Garden City

Medical/Office Assistant - NYU Langone Pediatric Associates - Garden City

Medical Office Support

Garden City, NY Full-Time/Regular

NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Position Summary:

We have an exciting opportunity to join our team as a Medical/Office Assistant - Peds - Garden City. In this role, the successful candidate assists in the delivery of primary health care and patient care management. Provides the necessary and appropriate support to ensure effective and efficient patient care throughout the practice site, through greeting, directing, and scheduling of patients and visitors. Serves as a liaison between patient and clinical practice site personnel.

Job Responsibilities:

• Performs other duties as assigned
• Greets patients and escorts them into the exam room; verifies that patients have signed in and retrieves patient chart. Assists in a variety of treatments under supervision of physician. Assists with scheduling of tests and treatments. Prepares patients for examination and treatment by taking patient histories and vital signs, review meds and chief complaints. Prepares exam rooms and equipment for physicians. Provides quality patient care. Screens and triages patient telephone calls for referral to physician, as appropriate. Takes vital signs, patient histories, EKGs, holter monitors, glucose testing, finger sticks and other clinical skills that are consistent with those of a medical assistant working in this practice.
• Answers and addresses all telephone communication promptly and courteously, including: prescription refills, authorization requests, patient questions, patient issues, referrals, scheduling changes and emergency appointments. Maintains schedule in computer to ensure no gaps in schedule. Checks in patients, verifies and updates necessary information in the patients medical record in computer. Responsible for daily confirmation of patient appointments, with appropriate notations indicated in the computer system when assigned. Takes messages.
• Performs various clerical duties in a timely and accurate manner. Screens visitors and responds to routine requests for information. Answers telephone and provides front desk support including scheduling appointments, obtaining referrals and copayments. Obtains test results from hospitals, laboratories, radiologists, doctor office etc. as requested. Retrieves and files charts. Maintains patient files, records and other information, as needed. Mails reports and completed forms if necessary. Orders and maintains clinical and office supplies and equipment.
• Attends staff meetings as required by Practice Manager. Interpret, adapt and apply guidelines and procedures. Provides copies of educational material to patients.
• Checks patients out when POS billing is not available. Contacts insurance carriers to obtain referrals and prior authorizations. Assists and obtains referrals to specialty practices when required.
• Complies with all HIPAA guidelines, policies and procedures.

Minimum Qualifications:

To qualify you must have a High School Diploma or GED. Other Graduate from Medical Assistant program OR at least 2 years of Medical/Office related experience. 2 years Medical Assistant/Office related experience OR Graduate of Medical Assistant program. Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills. Basic math and computer skills.

Preferred Qualifications:

Medical Assistant Certification. Knowledge of medical terminology. Knowledge of IDX. Assists patients with diplomacy and tact in all situations without a loss of composure. Communicates clearly and effectively with patients, physicians and other staff members. Handles constant interruption. Understands patient needs and maintains patient confidentiality.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,326.59 - $58,396.88 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.