Billing and Invoicing Clerk
Gooch & Housego Pal Alto
ABOUT US
Join a Global Photonics Leader — Engineering Solutions from the Deep Ocean to Outer Space!
Gooch & Housego (G&H) is a global precision photonics manufacturer serving the industrial, aerospace & defense, life sciences, and semiconductor markets. With operations across North America, Europe, and Asia, G&H designs and manufactures advanced optical components, systems, and subsystems that enable some of the world’s most demanding applications.
THE OPPORTUNITY
As a Shipping & Receiving Clerk at G&H, you will play a critical role in ensuring incoming materials, precision components, supplies, and customer returns are accurately received, inspected, documented, and processed to support our manufacturing operations.
This position is primarily focused on receiving operations, material accuracy, inventory traceability, and timely delivery of incoming materials to the appropriate internal departments. You will verify incoming shipments against purchase orders, maintain accurate ERP/MRP transactions, identify discrepancies, and coordinate with Procurement, Quality, Planning, and Manufacturing to ensure materials are available when needed.
You will also support shipping activities, including packaging, documentation, and outbound shipments as operational priorities require.
WHAT YOU'LL BE DOING
Receiving Operations & Material Verification - Primary Focus
- Receive, unload, unpack, and process incoming raw materials, precision optical components, equipment, supplies, and customer returns.
- Verify incoming shipments against purchase orders, packing slips, and other documentation to confirm part numbers, descriptions, quantities, and condition.
- Inspect incoming packages and materials for visible damage, shortages, incorrect items, or other discrepancies.
- Accurately enter receiving transactions into the ERP/MRP system and ensure timely processing of incoming materials.
- Identify, document, and communicate receiving discrepancies to Procurement, Quality, and other appropriate departments.
- Coordinate segregation and disposition of damaged, incorrect, or nonconforming materials in accordance with established procedures.
- Ensure materials requiring incoming Quality inspection are properly identified and routed to the appropriate inspection area.
- Label, organize, stage, and distribute received materials to designated storage locations or internal departments.
- Prioritize receiving activities to support production schedules, material availability, and urgent manufacturing requirements.
Inventory Accuracy, Traceability & Material Control
- Maintain accurate inventory records, including part numbers, quantities, lot numbers, serial numbers, and storage locations.
- Ensure all material movements and receiving transactions are accurately recorded in the ERP/MRP system.
- Maintain material identification and traceability throughout the receiving and storage process.
- Support cycle counts, inventory reconciliation, and investigation of inventory discrepancies.
- Handle sensitive optical, electronic, and precision components using appropriate packaging, storage, contamination prevention, and ESD precautions.
- Maintain organized receiving, staging, and storage areas to support efficient material flow.
- Process customer returns and RMAs, ensuring accurate documentation, identification, and routing.
Cross-Functional Coordination & Operational Support
- Work closely with Procurement to resolve purchase order discrepancies, missing documentation, and supplier delivery issues.
- Coordinate with Quality to ensure incoming materials requiring inspection are identified and processed appropriately.
- Communicate material receipt status and potential delays to Planning and Manufacturing.
- Support improvements to receiving procedures, material flow, documentation accuracy, and inventory control.
- Help identify opportunities to reduce receiving delays, prevent transaction errors, and improve operational efficiency.
Shipping & Logistics Support - Secondary Focus
- Assist with preparing, packaging, labeling, and processing domestic and international shipments as needed.
- Verify shipment quantities, part numbers, destination information, and supporting documentation.
- Package fragile and high-value optical components using appropriate protective materials.
- Support carrier coordination, shipment tracking, and maintenance of shipping records.
- Assist with loading and unloading freight and other logistics activities as required.
Safety, Quality & Compliance
- Follow all G&H safety, quality, EHS, material-handling, and applicable export-control procedures.
- Safely operate pallet jacks, carts, forklifts, and other approved material-handling equipment when trained and authorized.
- Maintain a clean, organized, and safe receiving and warehouse environment.
- Demonstrate G&H values of Customer Focus, Precision, Action, Integrity, and Unity through accurate work, accountability, and collaboration.
WHAT YOU BRING
- High school diploma or GED required; additional training in logistics, inventory management, or supply chain is preferred.
- 0–3 years of receiving, inventory control, material handling, or warehouse experience, preferably in a manufacturing environment.
- Demonstrated experience verifying incoming materials against purchase orders, packing slips, and inventory records.
- Experience entering receiving transactions and maintaining accurate inventory information in ERP/MRP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.
- Strong attention to detail and ability to identify discrepancies involving part numbers, quantities, material condition, and documentation.
- Understanding of material traceability, inventory accuracy, and proper storage and handling procedures.
- Experience working with Quality, Procurement, or Manufacturing teams to resolve receiving and material issues.
- Familiarity with handling fragile, high-value, precision, or electronic components is preferred.
- Basic computer proficiency, including Microsoft Outlook and Excel.
- Strong organizational, communication, and problem-solving skills with the ability to prioritize multiple incoming deliveries.
- Ability to perform required physical activities safely, including standing, walking, bending, reaching, and moving materials.
G&H BENEFITS INCLUDE
- Holiday/Vacation plan
- 401(k)/Pension benefits
- Medical benefits
- Enhanced Employee Assistance Program
If you’re ready to make a real impact in a world-class photonics environment, we’d love to hear from you.
NOTES: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.
The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.
US Applicants: In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"), G&H must assess candidates’ eligibility for access as applicable. Questions during the application process may be used to assess compliance with these requirements.
Compensation details: 26-31 Hourly Wage
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