General Manager for Property Management Company

Job Description

Job Description

General Manager – Property Management

San Carlos, San Diego, CA

Salary: $80,000 – $100,000 annually, depending on experience

We are a family-owned property management and real estate sales company with over 30 years of experience serving San Diego. Located in the San Carlos area, we take pride in our reputation for professionalism, integrity, and personalized service. We are seeking a hands-on, detail-oriented General Manager who takes ownership, anticipates needs, and solves problems independently. This role requires someone who can think ahead, manage multiple moving parts, and ensure that every task gets completed—not just assigned.

Key Responsibilities

Vendor & Repair Coordination

- Schedule and meet vendors on-site to determine scope of work.

- Obtain competitive bids, review estimates, and secure owner approval.

- Ensure all work orders are completed on time and to quality standards.

- Take initiative to anticipate follow-up items (e.g., confirm utilities are on, verify completion).

Owner, Tenant, & Vendor Relations

- Act as the main point of contact for owners, tenants, and service providers.

- Communicate clearly and professionally to resolve issues quickly and effectively.

- Maintain strong relationships that reflect our company’s reputation for care and responsiveness.

- Proactively update owners and document all key interactions.

Work Order & Project Management

- Track and manage all work orders from initiation to completion.

- Monitor progress and follow up to confirm successful resolution.
- Document and update records in company systems to ensure nothing falls through the cracks.

Insurance & HOA Coordination

- Manage property repairs related to insurance claims, including communication with adjusters.

- Work with homeowner associations to obtain repair approvals or coordinate work between the HOA and tenants.

- Communicate early and clearly when HOA work impacts tenants or property access.

Leadership & Operations

- Oversee day-to-day property management functions with a focus on accountability and follow-through.

- Supervise and support office staff, ensuring tasks are completed accurately and efficiently.

- Provide guidance, training, and accountability for administrative and property management support roles.

- Foster a positive team environment and maintain clear communication between office staff, vendors, and company leadership.

- Identify process improvements and propose better systems to streamline communication and task management.

- Support company leadership in growing and maintaining our strong client base.

Qualifications

- Previous experience in property management, real estate, or related field preferred.

- Strong communication and interpersonal skills.

- Excellent organizational and multitasking abilities.

- Proactive mindset with ability to take ownership of problems and see them through.

- Knowledge of insurance claims and HOA processes a plus.

- Real estate license required.

Why Join Us?

- Be part of a family-owned company with deep community roots and a long-standing reputation for excellence.

- Work in a collaborative, supportive environment where your contributions truly matter.

- Opportunity to grow with a well-established business that also handles real estate sales.

- Competitive salary range of $80,000–$100,000 annually, based on experience.