Administrative Assistant

Administrative Assistant I

Join Kings Community Action Organization (KCAO) and make a difference in Kings County, CA as an Administrative Assistant I. KCAO envisions a future where all people in Kings County are able to live with dignity, have access to available resources and have the opportunity, motivation and ability to live economically productive and satisfying lives.

Our Mission: Working as a team, KCAO will seek and provide programs that develop self-sufficiency in individuals, families, and communities within Kings County.

Our Vision: Kings County residents and communities will achieve self-sufficiency through the high quality and client-focused programs of KCAO.

We are a private nonprofit helping people and changing lives in Kings County since 1965. Do you see yourself as part of our team of passionate, committed, and caring people?

Job Summary:

The Administrative Assistant I completes tasks, ensures effective communication and connections, and assists in the professional operation of Kings Community Action Organization (KCAO) in a diverse, quickly moving bilingual environment. Maintains functional awareness and understanding of KCAO programs and services and seeks understanding of client needs in the delivery of excellent customer service.

Duties and Responsibilities:

• Provide excellent customer service to clients, stakeholders, vendors, suppliers, members of the public, and employees.
• Open and close the reception area each work day.
• Receive all telephone calls and screen calls for appropriate transfer.
• Greet all visitors and direct them to the proper department representative and monitor their access.
• Provide information about KCAO.
• Inform clients and change voice mail message regarding KCAO closures.
• Order office supplies and maintain inventory.
• Provide departmental support.
• Arranges conference rooms as needed
• Provide translation support for phone calls or clientele.
• Refer clients to appropriate resources within KCAO as well as external community partners.
• Completes requisitions and check requests related to department expenditures.
• Make copies, replenish paper in copy machine, and calls for service if needed.
• Keep bulletin boards in break rooms up to date for KCAO.
• Post and update bulletin boards in lobby for KCAO and community partners.
• Maintain reception area and mailroom in a clean and attractive manner.
• May serve as a translator for meetings.
• Schedule appointments for programs as directed.
• Receive, stamp, distribute, and process mail on a daily basis.
• Order postage and supplies for postage machine.
• Notify IPSS staff of shipments received for pickup.
• Complete data entry of responses from KCAO client survey cards.
• May contact maintenance contractor for building needs (ex: air conditioner, electric, etc.).
• Update and replenish KCAO brochures.
• Other duties as assigned.

Education/Experience Requirements:

• High school diploma or (equivalent).
• One year work experience in a clerical setting preferred. Any combination of experience, training, or education that demonstrates ability to perform functions satisfactorily will be considered.

Other Requirements:

• Travel and attend out of area meetings and conferences as required per the funding source(s).
• Work variable hours and days, including those outside regular Monday through Friday, 8 a.m. to 5 p.m. business hours.
• Must be able to meet and maintain KCAO hiring requirements which include:
• Criminal Record Clearance including California DOJ, FBI and Child Abuse Centralized Index (CACI), National Sex Offender Public Website (NSOPW), and the California Sex and Arson Registry (CSAR) (Megan's Law). Reliable, insured transportation and valid California Driver License.
• Reliable, insured transportation and valid California Driver License
• Motor Vehicle Report (MVR) acceptable to KCAO's vehicle insurer
• Health examination with tuberculin clearance
• Ability to be contacted outside of regularly scheduled work hours in case of emergency.

Knowledge, Skills and Abilities:

• Bi-lingual (English/Spanish) preferred

KCAO is an Equal Opportunity Employer and a Drug Free Workplace

KCAO participates in the E-Verify program that electronically confirms an employee's authorization to work in the United States that complies with the I-9 form.