Account Executive

Capacity Portfolio Representative – Full‑time, starting Summer 2026. This role blends inside sales, account management, and operations to grow and manage a portfolio of carriers. You’ll collaborate with trucking company owners, dispatchers, and drivers to match the right truck with the right shipment at the perfect time and price. What we offer you Our commitment to your success starts on day one with a dynamic onboarding program that introduces you to the industry and C.H. Robinson’s systems. You’ll receive top‑tier training, continuous development, and a supportive team culture to help you excel. Compensation Competitive base salary plus monthly bonus opportunities based on performance. Schedule & flexibility In‑office collaboration four days a week, with one day of remote work per week. On your next adventure, you’ll… Establish and maintain carrier relationships through lead generation, cold calling, and referrals Learn carrier business goals, preferences, and capabilities to maximize relationships and satisfaction Monitor account activity, identify inactive or under‑utilized accounts, and reactivate them Leverage technology such as automated booking products, the C.H. Robinson carrier website, and mobile apps to enhance carrier satisfaction and efficiency Support Capacity Procurement Analyze freight market trends, seasonality, and supply‑demand factors to inform pricing decisions Use capacity analysis and internal costing tools to guide buying and negotiating strategies Proactively post, negotiate, and secure available capacity to meet customer needs Deliver Exceptional Customer Service Provide outstanding service by addressing carrier issues promptly and implementing effective solutions Review and act on carrier feedback to improve service Recommend the best payment solutions for each carrier based on their needs Assist carriers with cash advances and resolve payable issues to ensure smooth operations Execute Process Efficiency Collaborate with internal teams on shipment updates, problem resolution, and operational execution Maintain accurate transit load visibility and reinforce on‑time pickup and delivery expectations Identify root causes of issues and implement solutions to enhance performance You’re a great fit if you have High School Diploma or GED equivalent Even better if you Value a diverse and inclusive work environment Hold a Bachelor’s degree from an accredited college or university (business, sales, marketing, supply chain, communications, or related major is a plus) Have experience using customer perspective to guide decisions and actions Can persuade, motivate, influence, and negotiate with others Display strong decision‑making, multi‑tasking, communication, and interpersonal skills Enjoy solutions‑driven work by leveraging appropriate tools to evaluate and make recommendations Compensation Range $25.48 – $31.25 per hour. Base pay reflects location, cost of labor, and relevant skills, experience, or training. Variable compensation details are not included in this range. Equal Opportunity C.H. Robinson is a proud Equal Opportunity Employer. We are committed to a workplace that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of employees within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected. EOE Disabled Veteran Benefits Your total wellbeing is the foundation of our business, and our benefits support your financial, family, and personal goals. We provide the top‑tier benefits that matter the most to you, including: Three medical plans which include: Prescription drug coverage Enhanced fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short‑Term and Long‑Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team‑building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page. #J-18808-Ljbffr C.H. Robinson