Associate Account Director, Patient Experience Data

Associate Account Director, Patient Experience Data Solutions

Client Segment: Medical Devices

IQVIA is currently seeking a results-driven Associate Account Director to join our team in support of a portfolio of Clinical Outcomes Assessment (COA) and patient experience data solutions, including technology platforms.

The primary function of this role is to engage with prospective and existing clients, build relationships, and sell IQVIA COA solutions/services across a variety of clients within the Medical Device space, across therapeutic areas and across the product life cycle (Phase 0 - IV, Observational, Registries, Patient Support Programs, and Brand Teams).

Primary duties include:

• Develop and expand consultative relationships with companies within the Medical Device sector; pursue and generate leads selling Clinical Outcomes Assessments (COA) owned by IQVIA and other 3rd parties, linguistic validation and translation services, licensing brokerage services, data scoring and interpretation solutions, and SaaS endpoint strategy platform or service opportunities to new or existing clients; implement a sales plan to drive revenue growth.

• The successful candidate will be energetic, persuasive, and well-organized with a demonstrated track record of meeting sales targets and delighting clients.

• This role is responsible for achieving Total Contract Value (TCV) objectives within an assigned account vertical or territory, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently leveraging appropriate resources to bring opportunities to successful conclusion.

• The Account Manager will create and build consultative, long-term relationships with their customers to create tailored, cost-effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with corporate business principles.

Responsibilities:

• Manage accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support in existing clients.

• Daily outbound prospecting through established campaigns to prospective customers.

• Consistent attainment of TCV targets within assigned vertical and/or territory

• Attainment of daily, weekly, quarterly productivity metrics

• Establish and expand relationships with customer and repeat stakeholders in the accounts.

• Maintain well-coordinated internal relationships with key decision makers.

• Educate prospects on IQVIA's end-to-end Clinical Outcomes Assessments value proposition and solution portfolio.

• Development and execution of sales plan as it relates to developing a new book of business / newly assigned territory.

• Directly responsible for closing sales transactions with clients.

• Coordinate resources within sales and other departments to achieve objectives.

• Maintain and update sales plans, account and opportunity data within company systems as directed.

• Build customer loyalty, provide an excellent client experience, achieve retention rates Weekly / Monthly / Quarterly pipeline forecasting.

• Complete administrative work as required.

Preferred Competencies:

• Demonstrated consistent track record in exceeding sales targets.

• Demonstrated consistent tenacity and drive to achieve goals.

• Excellent organizational and time management skills, ability to multi-task

• Excellent verbal and written communication skills

• Knowledge of computer usage in a web-based environment

• Demonstrated success with process approached selling.

• Ability to gain executive credibility, understand organizational political dynamics and competitive awareness.

• Strong business planning and organizational skills

• Solid analytical and technical skills

• Self-motivated, able to assume responsibility, and work in a professional team environment.

Preferred Education & Experience:

• Bachelor's Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant sales experience.

• 5-8 years of previous tech / software sales experience preferred.

• Application software sales experience a plus.

• Experience and/or familiarity with the Medical Device industry and associated regulations.

Please Note: You must reside within the country where this position is posted in order to be considered for this remote opportunity.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $89,600.00 - $249,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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