Leasing Professional

Leasing Professional

The Leasing Professional is a dynamic role that shapes the community's first impression for both current and future residents. The Leasing Professional is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This involves performing all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Things You Will Do

• Complete outbound follow-up with new leads for prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Be the on-site Tour Guide, showing future residents' needs, showing them around your community's amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Prepare daily and weekly reports as needed
• Have a strong working knowledge of the market and competitive set
• Process work orders, package collection, and assist with the day-to-day operation of the property and resident satisfaction
• Perform additional duties as assigned by the Community Manager

Things You Need

• One or more years' experience in property management, sales, or customer service.
• High School diploma or equivalent.
• Willing to work a flexible schedule, including weekends and holidays.
• A sharp, professional appearance.
• Must be able to walk the property, which includes climbing stairs.
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• Stand for extended periods of time.
• May be required to lift up to 25 pounds without assistance.

Skills:

• Excellent verbal and written communication skills
• Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.).
• Able to multitask and meet deadlines in a timely manner
• Knowledge of Yardi or other industry software preferred

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• Medical/Rx
• Dental
• Vision
• Employer Paid Life/AD&D
• Voluntary Life/AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal/ID Theft Protection
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement ($2,000/year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You're exceptional. Let us make you feel it. Join our team.