Assistant Restaurant Manager

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

What You Will Have An Opportunity To Do

Responsible for overseeing the daily operations of the hotel's restaurant; ensuring excellent guest service, high-quality food and beverage offerings, and overall profitability. This role involves managing restaurant & Bar staff, maintaining inventory, enforcing quality standards and optimizing service efficiency while upholding hotel policies and brand standards.

Essential Functions

• Responsible for daily restaurant operations, reservations and guest interactions.
• Ensure a smooth and efficient workflow between the kitchen, bar and front of the house teams.
• Monitor food and beverage quality, presentation and service standards.
• Maintain compliance with health, safety and sanitation regulations as well as liquor laws.
• Provide a welcoming and memorable dining experience for guests.
• Address guest inquiries, complaints and special requests professionally and efficiently. Implement strategies to enhance guest satisfaction and encourage repeat business.
• Monitor reviews and feedback to continuously improve service quality.
• Monitor the inventory of food, beverage and supplies as well as labor expenses, ensuring cost effectiveness.
• Collaborate with the sales and culinary teams to develop special promotions, seasonal offerings and themed events to attract guests.
• Train, schedule and supervise servers, hosts, bartenders, bussers, F&B attendants and any other role which reports to the restaurant.
• Ensure associates adhere to hotel policies, grooming standards and service protocols.

What Are We Looking For?

• Bachelor's degree in hospitality management or related field is preferred.
• 3-5 years of restaurant management experience.
• Experience with POS systems and restaurant management software is preferred.
• Ability to multitask, problem solve, and work in a fast-paced environment.
• Ability to work flexible hours; including weekends and holidays.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality