Soft Count Team Member

Job Description

Job Description

POSITION OVERVIEW:

This position will perform the slot soft count duties in compliance with departmental policies and procedures as well as gaming regulations. Primary job responsibility is to: perform the slot drop, count, and balance all table games, slot, and controlled counts as necessary. Record cash, chip inventory and prepare daily reports. Counts at the casino soft count room and weekly counts, at a minimum, at the hotel soft count room.

This position ensures the confidentiality, security, and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.

SUPERVISORY RESPONSIBILITY:

This position does not have any supervisory responsibilities.

ESSENTIAL FUNCTIONS:

The essential function of the Soft Count Team Member includes but not limited to:

• Perform the slot drop in accordance with gaming regulations and departmental policies and procedures.
• Utilize proper cash-handling techniques in accordance with gaming regulations and departmental policies and procedures.
• Ensure accuracy of currency, coin, and chip counts.
• Perform the count process, box opening, strapping, and recording functions in accordance with established procedures.
• Assist in the preparation of the comprehensive daily report.
• Conduct self with a high level of integrity and confidentiality.
• Adhere to key control and count room access procedures in accordance with gaming regulations.
• Must be able to handle money quickly and accurately and work effectively under pressure to meet deadlines.
• Participate as a member of the drop team in accordance with gaming regulations and departmental policies and procedures.
• Assist with drop as assigned.
• Performs other duties as assigned.

EDUCATIONAL REQUIREMENTS:

A High School Diploma or GED is required for this position.

SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:

A minimum of six (6) months' drop experience and/or cash handling experience are preferred, preferably in a high-volume cash handling or casino environment. Prior currency count machine experience preferred. Must demonstrate 10-key skills and be proficient in Microsoft Office products. Must be able read /write and handle money quickly and accurately.

This position will require passing a basic math skills test with a minimum score of 80%. Requires attention to detail and have the ability to plan, organize and prioritize work. Basic mechanical repair ability preferred. Self-starter with strong work ethic needed. Shift end times are dependent on completion of the drop and count and can vary from day-to-day.

Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.

ENVIRONMENT:

The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.

Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time, be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.