Service Scheduling Coordinator

Service Scheduling Coordinator

The Scheduling Operations Coordinator will support the day to day activities involved with managing the growing fleet of autonomous vehicles. They will be responsible for ensuring that the vehicles are supporting the company's highest priority missions and supporting the immediate needs of our testing teams.

Roles and Responsibilities:

• Understand and adhere to daily testing demands via Zalendar Optimizer
• Manage day to day activities of our growing autonomous vehicle fleet (plan and execute operational schedule and processes associated with testing)
• Follow established processes to complete assigned tasks
• Assist with documentation and metrics
• Ensure readiness and cleanliness of spreadsheets, equipment, and Slack channels
• Responsibilities include:
• Coordinating transportation of vehicles
• Testing site bookings and confirmations
• Test equipment management

Desired Skills/Experience:

• Ability to work well under pressure, manage competing demands and meet tight deadlines with strong follow through
• Experience forecasting and planning
• Skilled in managing projects and cross-functional teams with a broad range of engineering and technical disciplines
• Detail oriented with strong record-keeping and organizational skills
• Availability for off-hours calls
• Maintain and assist in driving productive meetings across project teams, providing and following up with action items as necessary
• Ensuring all stakeholders (Internal and External) are engaged and aligned
• Anticipate, plan and coordinate internal logistics/needs across projects and facilities
• Track resourcing to help optimize asset utilization
• Employ a can-do attitude, taking on any task required to support the team and get things done

Qualifications:

• Entry level position (0-3 years of experience)
• Experience with coordination in autonomous vehicle space a plus
• Ability to effectively prioritize with strong time management skills in a fast-paced environment.
• Strong interpersonal skills, able to develop channels of communication while understanding and managing professional relationships
• Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks a bonus
• Ability to drive communication within a high-performance, cross-functional organization with extremely tight timelines, aggressive goals and demanding work environment
• Have an inquisitive and open attitude to exploring new ideas and eagerness to continuously learn and take on tough problems
• Independent thinker capable of operating within ambiguously defined structures with an ability for delivering tangible results
• Ability to perform in a fast pace high stress environment
• Willingness to get your hands dirty to understand the projects you are supporting