Branch Manager

Job Description

Job Description

Description:

Lead the branch. Develop the team. Deliver results.

Stephenson Equipment, Inc. (SEI) is seeking an experienced Branch Manager to lead the safe, efficient, customer-focused, and financially responsible operation of an assigned branch. This highly visible leadership role brings together sales, service, parts, rental, facilities, and administrative teams to operate as one organization and deliver a strong customer experience.

What You’ll Do

• Provide overall leadership and accountability for branch performance, safety, customer experience, and financial results.
• Align sales, service, parts, rental, facilities, and administrative teams around clear priorities and company goals.
• Develop department leaders, strengthen teamwork, and create a culture of ownership, urgency, inclusion, and continuous improvement.
• Review operational and financial performance, identify gaps, assign corrective actions, and ensure improvements are sustained.
• Drive service execution through consistent workflows, effective scheduling, customer updates, work-in-process management, invoicing, and job closeout.
• Support parts availability, inventory discipline, rental readiness, equipment utilization, and cross-functional coordination.
• Serve as the senior local point of accountability for significant customer concerns and help protect long-term relationships.
• Maintain a safe, organized, professional branch while supporting compliance, facility needs, fleet oversight, and company initiatives.
• Communicate branch results, risks, resource needs, and improvement opportunities to executive and functional leadership.

What We're Looking For

• Progressive leadership experience in branch operations, equipment distribution, service, parts, rental, construction equipment, fleet, industrial operations, or a comparable environment.
• Demonstrated success leading multiple functions, developing employees, managing competing priorities, and driving accountability through others.
• Working knowledge of financial statements, budgets, operational metrics, customer service practices, and process improvement.
• Strong communication, judgment, problem-solving, and cross-functional collaboration skills.
• High school diploma or equivalent required; bachelor’s degree in business, operations, management, or a related field preferred.
• Ability to learn and effectively use company systems, reports, and standard office technology.
• Valid driver’s license and ability to travel as business needs require.

Why Join SEI?

This is an opportunity to lead a full branch operation, influence business performance, develop people, strengthen customer relationships, and help shape how SEI operates and grows. If you are a hands-on, accountable leader who connects people, processes, and results, we invite you to apply.

Requirements:

• High school diploma or equivalent required; bachelor's degree in business, operations, management, or a related field preferred. 
• Progressive leadership experience in branch operations, equipment distribution, service, parts, rental, construction equipment, fleet, industrial operations, or a comparable environment. 
• Demonstrated ability to lead multiple functions, develop employees, manage competing priorities, and drive accountability through others. 
• Working knowledge of financial statements, budgets, operational metrics, customer service practices, and process improvement. 
• Ability to learn and effectively use company systems, reports, and standard office technology. 
• Valid driver's license and ability to travel as required for the assigned branch and business needs.