Senior Systems Engineer

Senior Systems Engineer

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We operate a multi-state network of schools in under-resourced communities, offering quality Montessori-inspired preschool at no cost to families. We also create tools, products, technology, and other solutions designed to reach young children and their caregivers well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

As a Senior Systems Engineer for Bezos Academy, you will help build and support the full technology stack for our growing network of tuition-free Montessori-inspired preschools. You will use your experience to design and implement cloud-based technology solutions that empower our organization to grow exponentially. You will work to integrate engineering best practices at every level, with a constant focus on data security, scalability, and supportability. Your passion for modern cloud infrastructure and scalable technology design will be critical to your success.

You will be part of a small but growing team that operates at all levels, from strategic design to operations support. You will lay the groundwork for the organization not only in technology but in IT policy and team culture. Your broad experience across multiple technologies and your appetite for learning and discovery will be foundational to your success. Your customer-centric approach to your work will be paramount. Above all, you are motivated by our mission to expand access to high quality preschool in underserved areas and eager to support us as we scale.

Locations: Washington, Arizona, Florida, Kentucky, or Texas, within two hours' drive to multiple Bezos Academy preschools (please see our website for school locations); Seattle, WA preferred. Relocation support is available for those willing to relocate to Seattle, WA.

Compensation & Benefits: This is a full-time, benefits-eligible, salaried position. The full salary range for this position, across applicable United States geographies, is $98,000- $185,000 per year. This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more.

Minimum Qualifications: Bachelor's degree or equivalent experience. Eight or more years of progressive experience in information technology, systems engineering, enterprise SaaS administration, and cloud-adjacent infrastructure management. Expert-level administration of Microsoft 365 and Entra ID, including Teams, SharePoint/OneDrive, Exchange Online, Purview, and identity lifecycle operations. Hands-on expertise with Jamf and Intune for Mac and Windows device management/MDM, including packaging, compliance, automated system deployment, configuration baselines, and patch lifecycle execution. Demonstrated experience deploying, administering, supporting, and migrating between SaaS applications and platforms in an enterprise environment. Working knowledge of information security best practices in a cloud-native and SaaS/PaaS environments, including endpoint hardening and permission governance. Ability to travel up to 10% of the time to schools and other sites as needed. Ability to speak, read, and write English fluently.

Preferred Qualifications: Experience with AWS cloud infrastructure (networking, IAM, CloudFormation/Terraform, CI/CI pipelines, observability) supporting production workloads. Experience with cloud networking platforms such as Cloudflare or Akamai, especially in multi-site environments. Experience managing MCP-based AI platforms and orchestration layers (e.g. Claude CoWork, Microsoft Work IQ) including connector configuration, entitlement design, data readiness, data-access governance, workflow automation, and safe rollout patterns for enterprise users. Experience administering observability platforms (Dynatrace, Datadog, Splunk) to support reliability and incident reduction. Hands-on experience with identity providers, identity lifecycle, and related protocols. Hands-on experience with REST APIs, automation frameworks, and scripting (PowerShell, Python, workflow orchestration, iPaaS tools like Zapier/Docebo Connect). Experience leading technical projects end-to-end, including research, planning, implementation, documentation, and training downstream teams. Knowledge of ITIL (information technology infrastructure library) concepts such as change and incident management. Experience with SaaS cost optimization, license governance, and vendor management, including consolidation and renewal evaluation.