Account Supervisor

Account Supervisor

An Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership of the strategic plan execution and ensures creative product achieves client's and agency's objectives. The Account Supervisor also oversees the day-to-day execution and ensures high-quality, cost-effective results. This role is responsible for maximizing the client's budget by looking for timely, strategic solutions.

Responsibilities include acting as a client advisor for strategic marketing issues; partnering with the client to develop marketing strategies that inform creative briefs; communicating with the client regularly to obtain updates on the client's business; contributing ideas for innovative, comprehensive marketing solutions that build the client's brand with local financial advisors; drawing on knowledge of the integrated communications industry and theory to create innovative, comprehensive marketing solutions that build the client's brand with local financial advisors; anticipating potential changes and obstacles with the client's business and/or our relationship and involving the appropriate resources to bring resolution requirements; projecting optimism and calm in the face of challenges; having global knowledge of client and brand initiatives, also having a grasp on client competitors; analyzing and communicating in market results and monitoring brand threats and opportunities; possessing a thorough understanding of the client's business, brands and industry, including the client's cost and time parameters; leveraging business knowledge and knowledge of client's business objectives to meet or exceed client delivery; building strong, trusting client relationships to build hunger for bold, untested ideas; understanding client's communications measurement tools well enough to influence decisions related to results; conducting all client meetings and working with client to identify opportunities for future improvements; facilitating development and delivery of all value-added requests; presenting new ideas and innovative approaches to solving client business issues; identifying opportunities and making suggestions for action; responsible for obtaining client's approval on production cost estimates; and obtaining final client approvals.

Creative responsibilities include providing business information to and developing creative briefs with Planning; overseeing execution from initial concept through final measurement; ensuring creative product is developed according to deliverables; anticipating issues in the creative and production processes and working to avoid them; addressing client/internal questions related to the briefs throughout the creative process; providing guidance and overseeing timing, budget and legal for creative briefing; providing meaningful feedback on the creative brief, possessing proven creative influence; conducting testing meetings; identifying key learnings and creative implications; ensuring the archiving of creative work and strategic documents.

Project management responsibilities include collaborating with strategy, media and creative teams in the development of the agency's recommendation for advertising mix; collaborating with VP, Director to develop yearly deliverables plan and production budget; monitoring project scope and helping define project resource requirements; optimizing use of team's time and resources on each project; helping others execute complex ideas; managing ways to bring ideas to life across departments and within budget and timing parameters; gaining support and ownership of all key stakeholders to execute project plans on time and budget; conducting production meeting and internal and external reviews of work; approving individual project plans and timelines; reviewing production cost estimates and confirming client approval; troubleshooting issues with cross-functional Account team daily; maintaining quality assurance and continually improving work processes driving toward flawless execution that exceed client expectations; supervising the writing of weekly status report and attending internal and external status meetings; determining alternate methods of meeting project deadlines/goals; understanding P&L issues and identifying opportunities to reduce costs; understanding the meaning and impact of key financial measures and how to use financial analysis to create project cost and budgeting.

Leadership responsibilities include creating a positive agency/team culture; reinforcing roles and accountabilities internally and with the client; identifying opportunities to incorporate sister agencies and ensure strategic alignment; encouraging the team to contribute new, innovative ideas for improving the agency's strategic, competitive advantage; helping people see how they fit into the accounts and agency's vision; confronting others constructively on important issues and problems; dealing well with conflict and overcoming objections; identifying opportunities to utilize the entire agency and sister companies to get the best ideas to market; guiding, advising, assistants and stimulating all team members with the explicit goal of developing the agency's account management talent; being concerned with agency's profitability, and is alert to opportunities to build additional business from clients; demonstrating a commitment to the agency "team" as part of a positive mindset about the work, the client, and agency staff that is involved; demonstrating unity behind team and agency decision-making.

Qualifications include 6+ years business leadership experience in an agency setting; experience developing through the line solutions for shoppers in the on premise and retail channels rooted in brand, shopper, and channel insights; ideal candidate has background working on CPG brands. Experience working in the alcohol/spirits or beverage categories is a plus, but not required; retail market knowledge and experience working across all provinces; understanding of various classes of trade: Grocery, Convenience, liquor board and ability to tailor shopper solutions accordingly; approaches each assignment with curiosity, open-mindedness and forward-thinking; works seamlessly across agency functions; shares information, ideas and opinions in a way that contributes to solutions; manages conflict in a way that moves the team forward; effectively communicates, informs and involves others to achieve shared objective; passionate about ideas, brands, the agency and our clients' business; demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results; is comfortable with uncertainty, change and pressure; thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions; generates and pursues innovative ideas to improve the client's and the agency's business; works to pursue the best creative ideas and creates an environment supportive of the best creative; acts in accordance with a set of world class professionals and personal standards.

Additional information includes the power of one starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances.

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io. All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $107,835.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/27/2026.