Medical Receptionist

About the Role:

Alliance Family Care LLC is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice in Covington, GA. This is a great opportunity to join a patient-focused healthcare team where your communication skills and attention to detail truly make a difference every day.

Responsibilities:

Greet and check in patients in a warm, professional manner

Schedule, confirm, and manage patient appointments using practice management software

Answer and direct incoming phone calls, taking messages as needed

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records and demographic information

Coordinate referrals and communicate with insurance providers as needed

Ensure the front desk and waiting area remain organized and welcoming

Requirements:

Prior experience as a medical receptionist or in a healthcare front office setting a must

knowledgeable in medical terminology, insurance verification, and HIPAA compliance

Proficiency with electronic health records (EHR) and scheduling software. EPIC preferred

Strong verbal and written communication skills

Ability to multitask and remain calm in a fast-paced clinical environment

Compassionate, patient-centered attitude with a professional demeanor

High school diploma or equivalent required; medical office certification a plus

About Us:

Alliance Family Care LLC is a trusted primary care provider serving the Covington, GA community with compassionate, comprehensive healthcare for patients of all ages. Our patients choose us for our personalized approach and commitment to building lasting relationships. We foster a supportive, team-oriented work environment where every staff member plays a vital role in delivering exceptional care.