Operations Administrator -Food and Nutrition Services

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:
CC018120 Food Court

Job Description Summary:

Experience : Three years' experience in business operations, financial administration, healthcare support services, or food service operations.


Emphasis on the following skills: • Advanced proficiency in Microsoft Excel, including data analysis, financial tracking, reconciliation, and reporting.
• Proficiency in Microsoft Word and PowerPoint for operational documentation and leadership presentations.
• Experience using Workday or similar enterprise systems for financial, payroll, or operational processes.
• Familiarity with catering management software for catering coordination, billing, and invoicing.
• Experience using Kronos (UKG) workforce management systems for labor tracking, scheduling, and payroll support.
• Knowledge of POS systems, billing processes, cash handling controls, and financial reconciliation.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple operational programs while maintaining financial accuracy and compliance.
• Strong communication and collaboration skills to work effectively with leadership, finance teams, vendors, and operational staff.
Core Specific Responsibilities
o Administers and coordinates the activities of the assigned role and/or team for top quality performance and outcomes.
o Researches, develops and implements strategies, procedures and tools for most efficient use of resources.
o Identifies and researches issues thoroughly; recommends resolution actions based on data analysis.
o Ensures the development and implementation of special projects and performs associated administrative duties.
o Adapts the assigned role and/or team to the medical center's requirements as approved by the area's Director and Administration.
o Ensures the assigned responsibilities are performed in compliance with the discipline's requirements as well as the organization's policies and procedures.
o Communicates effectively and follows through on any situation within scope of responsibility until full completion or resolution.
o Does not discuss with outside parties any information that could be considered confidential.
o Reports incidents to Supervisor and/or Risk Management department within required timeframe in accordance with medical center policy.
o Complies with current Hospital security and safety polices.
o All other tasks as assigned.
Organizational Values:
Healthcare Excellence
• Contributes positively to performance improvement initiatives with the organization
• Understands internal and external customers' expectations and is timely in meeting them
• Works towards implicit standards of excellence
Ethical Behavior
• Engages in honest and ethical conduct
• Complies with Corporate Compliance Program and all applicable state federal laws, rules, and regulations
• Cooperates with respect to organizational inquiries and investigations
Accountability
• Demonstrates accountability for work tasks and outcomes
• Demonstrates acceptable attendance and tardiness record
• Takes initiative to stay current with new approaches related to job responsibilities
Respect and Caring
• Treats others with respect, dignity, courtesy and integrity
• Demonstrates effective listening skills
• Recognizes responsibility and importance of sharing knowledge with others
Teamwork
• Develops and maintains positive working relationships with co-workers
• Actively participates and works collaboratively toward solutions which generally benefit all parties involved
• Readily shares all relevant information
Service Before Self
• Demonstrates ability to adapt to new situations
• Willing to adjust schedule and assignments to meet needs of the department and/or organization
• Realizes Customer Service is the only thing!

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: