Resident Billing Coordinator/Long-Term Care

Job Description

Job Description

Resident Billing Coordinator/Long-Term Care

Full Time | Days | 8am- 4pm

Warminster | Lafayette Hill | Elizabethtown

** Occasional travel between locations required (approximately three times per month) **

Pay: Starting at $24.81/hr (Based on Experience)

Masonic Villages of Pennsylvania - Warminster Campus - is immediately hiring a Resident Billing Coordinator/Long-Term Care.

With over 145 years of providing award-winning care and services across the state of PA, Masonic Villages is driven by our Mission of Love to assists individuals in realizing their potential and enjoying the highest possible quality of life.

Why Choose Masonic Villages:

Each campus is supported by corporate leaders who are fully invested in the mission and to hiring like-minded individuals who are committed to providing heartfelt customer service and invested in contributing to our team environment. When you join our team you can expect:

• Industry-leading benefits, like a $0 cost medical coverage option
• Competitive pay rates to attract the best talent
• Paid lunch break
• Tuition and Educational Reimbursement
• A commitment to growing our leaders, with at least 50% of our leadership positions being filled internally

What You'll Do as a Resident Billing Coordinator/Long-Term Care:

As a Resident Billing Coordinator/Long-Term Care, you will carry out our Mission of Love by being the primary resource for handling and managing questions/inquiries from residents and their families related to cash receipts and billing.

Our Resident Billing Coordinator/Long-Term Care is responsible for the following:

• Knowledge of Medical Assistance regulations generally accepted accounting principles, regulations governing resident personal care accounts, and other governmental or industry regulations applicable to Masonic Villages' operations, as appropriate.
• Medical Assistance/Fraternal Care - responsible to assist residents and families with Medical Assistance, SSI, PACE, and Fraternal care applications, including gathering documentation for new applicants, level of care changes, income changes, and discharges. Complete annual redeterminations as requested by Department of Human Services.
• Billing/Cash receipts/Collections - prepare and send monthly billing as assigned; deposit checks, record cash receipts as appropriate; follow collections procedure for delinquent accounts.
• Work with Commercial Insurance Coordinator(s) to be an available resource for staff, residents or families who have questions about insurance coverage. Monitor residents' insurance coverage, in conjunction with Commercial billing staff, to ensure residents carry appropriate insurance.
• Review census changes daily and communicate with Commercial Billing staff and others as needed.
• Review and process resident mail.
• Ensure completion of ancillary entry/recurring charges, including interfaces and credits due to residents.
• Cross trained to review and process daily census changes; communicate payor/census changes as appropriate.
• Participate in audits and projects as required or directed by Manager or Director of Resident Accounts.
• Resident Trust Fund duties - responsible for resident banking for personal care account transactions, including deposits and withdrawals and transaction entry, preparing and distributing statements, and timely close out of accounts.
• Present a professional and customer-friendly demeanor when dealing with residents and family members.
• Travel between MVE, MVW, and MVLH may be required based on operational needs, project priorities, and staffing support.

What You Need as a Resident Billing Coordinator/Long-Term Care:

• Associate degree in accounting preferred or a minimum of two years of accounting experience.
• Three years of Long-term care billing and Department of Human Services experience preferred.
• Experience with the Resident Fund Management System (RFMS), PROMISE, and PCC, a plus
• Proficiency in computer operations. Demonstrated experience with Microsoft Office Suite to include spreadsheet development and data analysis functionalities. Efficient management of digital files and databases. Experience with cloud-based collaborative tools (e.g., Microsoft Teams, SharePoint) preferred.
• Possess exceptional communication skills, demonstrate a high degree of adaptability, and exhibit meticulous attention to detail. Have a collaborative mindset with strong teamwork capabilities, the ability to think critically, a commitment to professional growth as a curious and continuous learner, and the negotiation and persuasive skills necessary to influence key stakeholders and drive business outcomes.
• Demonstrates strong time management skills by effectively prioritizing tasks, managing competing demands, and consistently meeting deadlines as assigned. Maintains accountability for deliverables, proactively communicates progress, and ensures timely completion of responsibilities in alignment with team and organizational goals.

We are proud to be an equal opportunity employer.