Medical Receptionist

Company Description CAPITOL INFECTIOUS DISEASE ASSOCIATES is a specialized medical practice with two outpatient clinics located in East Lansing and Battle Creek, Michigan. The practice focuses on providing comprehensive infectious disease care in both outpatient and inpatient settings. Its providers round at multiple healthcare facilities, including McLaren Greater Lansing, Bronson in Battle Creek, Select Specialty Hospital in Battle Creek and Grand Rapids, and Oaklawn Hospital in Marshall. Team members work in a collaborative environment that supports high-quality patient care and professional development. The organization values reliability, professionalism, and a patient-centered approach. Role Description This part-time, on-site Medical Assistant/Receptionist role is based at the East Lansing, MI clinic. Day-to-day responsibilities include greeting patients, checking them in and out, scheduling appointments, and answering phones in a professional manner. The role involves supporting providers with basic clinical tasks such as taking vital signs, preparing exam rooms, assisting with procedures as directed, and managing patient flow. Additional duties include maintaining accurate medical records, handling insurance and patient information, and coordinating referrals. The Medical Assistant/Receptionist is expected to provide respectful, compassionate patient service, work efficiently in a busy practice, and follow all privacy, safety, and infection control policies. Qualifications Demonstrated skills in Medical Assisting and Patient Care to support providers and ensure a positive clinical experience. Knowledge of Medical Terminology to communicate effectively with providers and accurately document patient information. Experience in a Medical Office environment, including appointment scheduling, phone management, and front-desk operations. Ability to manage Medical Records with attention to detail, maintaining confidentiality and compliance with regulations. Strong interpersonal and communication skills, with a courteous and professional demeanor toward patients and colleagues. Basic computer proficiency and familiarity with electronic health record (EHR) systems. High school diploma or equivalent; completion of a medical assistant training program or relevant clinical experience preferred. Ability to stand, walk, and assist patients as needed throughout the workday, and reliably work scheduled part-time hours on-site. Working hours will be Monday, Tuesday, Wednesday, and Friday from 3pm to 6pm and Thursday from 8am to 5pm. #J-18808-Ljbffr