Executive Director of Community Services Board

Salary: Negotiable
Location : Ashland, VA
Job Type: Full-time
Job Number: 202600091
Department: CSB
Opening Date: 04/10/2026
Closing Date: Continuous


Description
Hanover County is seeking an energetic, innovative, and team-oriented leader to serve as our Executive Director of the Community Services Board. In collaboration with local schools, law enforcement, social services, and other community partners, we connect residents to the right care and resources to help them live satisfying and productive lives within their communities.

As Executive Director, you will lead a dedicated team of professionals across three departmental divisions: Behavioral Health & Wellness, Developmental Services and Business Operations. In this role, the successful incumbent will provide direct supervision to four team members, while providing oversight for an agency comprised of 153 full-time equivalent positions. The Executive Director will ensure the delivery of exceptional care in an effective, efficient, and responsive manner to individuals, families, and community stakeholders.

Recognized as a 2025 "Top Workplaces" award recipient, Hanover County is committed to supporting your professional development and long-term success. We invite you to apply and become part of our exceptional team!
General Description: This is an executive level professional position. The incumbent is a Department Head and performs difficult and complex tasks to lead and manage the delivery of Mental Health, Developmental Disabilities and Substance Use Disorder services.
Organization: The Executive Director reports to the Hanover Community Services Board and to the Hanover County Deputy County Administrator. The incumbent directly supervises three Division Directors, Quality Assurance Manager and indirectly supervises over one hundred fifty employees.
Essential Functions:

• Interprets, defines, and communicates Department goals, objectives and priorities.
• Ensures the establishment and maintenance of effective operating policies and procedures.
• Maintains effective communication with the Board, the State, and the County.
• Supervises employees, performing related human resources functions and completing necessary paperwork.
• Maintains cooperative relationships with other public and private agencies and organizations.
• Develops, submits and ensures implementation of budgets as required by the Board, the State and/or the County.
• Provides orientation, training and appropriate information and administrative coordination to the Board.
• Ensures that the department meets the highest standards in behavioral health, developmental services and employment services (i.e. accreditation and best practices)
• Performs related work as required to sustain effective and efficient operations.

Working Conditions:

A. Hazards None Known

B. Environment Office

C. Physical Effort Minimal

D. Exempt No Compensatory Leave Accrual
Knowledge, Skills and Abilities: Requires a demonstrated ability to develop and manage Mental Health, Developmental Disabilities and Substance Use Disorder programs. Must have extensive knowledge of human resources and fiscal management. Must demonstrate skills in Resources Development, Intergovernmental and Community Relations. Ability to work effectively with others, required. Ability to review, interpret and explain complex data, required. Must be able to communicate effectively - both orally and in writing. Computer Literacy preferred.
Education, Experience and Training: Master's degree in a field related to human services with at least ten (10) years of related work experience, preferably in the management of community based mental health/substance use disorder/developmental disabilities services and at least three (3) years of progressive supervisory/administrative experience required; Experience directing large agency operations desired - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.
Special Conditions:

• Serves at the will of the CSB Board and the County Administrator
• Criminal Records Check, including fingerprinting
• CPS (Child Protective Services)
• Check TB test
• Twelve-month probationary period
• Work beyond normal work schedule

Special Instructions to Applicants


Applicants must submit a detailed resume and cover letter in order to be considered for this position.
SUMMARY OF EMPLOYEE BENEFITS
Hanover County is proud to provide our employees with the following comprehensive benefits package. Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance. This is part of our goal to make Hanover County an attractive place to work. To see exactly what you will find with our offerings, click the link below:
Benefits | Hanover County, VAThis is an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail. The Pamunkey Regional Jail and Library share some of the County benefits, please visit their website for more details.
01


What is your highest level of education?

• High school diploma
• Associates degree
• Bachelor's degree
• Master's degree
• Doctoral degree

02


How many years of local government experiences do you have?

• None
• 1-2 years
• 3-4 years
• 5-6 years
• 7+ years

03


How many years of management experience do you have?

• None
• 1-2 years
• 3-4 years
• 5-6 years
• 7+ years

04


How many years of progressive responsibility involving work in the management of mental health, developmental disabilities, substance use or related human services do you have?

• None
• 1-2 years
• 3-4 years
• 5-6 years
• 7+ years

05


Please share your experience in developing strategic and operational plans for behavioral health (mental health and substance use disorder) for persons of all ages.
06


Please share your experience in developing strategic and operational plans for developmental disability services for persons of all ages.
07


Please share your experience with collaborating and building effective business relationships with stakeholders, specifically advisory boards, Board of Supervisors or other elected officials, community organizations, and community members.
08


Please share your interest in this position and what aspects of this job most appeal to you.
Required Question