Supply & Demand Planning Manager

Supply/Demand Planning Manager

The Supply/Demand Planning Manager position reports to the Enterprise Planning Mgr. The Supply/Demand Planning Manager will lead the supply/demand planning process strategy and own process standards. They will be responsible for assuring supply across Quest Business units to maintain KPI standards, product availability, cost control & planning capabilities, ensuring alignment amongst all partners including but not limited to Commercial, Franchise, Laboratory Operations, Finance and Supply Chain organization. They will oversee a team of planners and be responsible for the execution of the supply plan. This position will interact with all the functions involved to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.

This professional will work in a Hybrid capacity with 1-3 days a week onsite. Occasional travel to our Clifton, NJ lab will be required. This candidate can also be based out of one of our following sites: Miramar, FL Tampa, FL Wood Dale, CA Lenexa, KS Marlborough, MA Clifton, NJ Pittsburgh, PA Irving, TX Houston, TX.

Responsibilities

• Establish best practices and maintain process documentation/task flows.
• Define and implement process improvements in Supply/Demand Planning; accountable for ongoing improvements in fill rate / in stock, freight cost optimization, inventory optimization, partner with demand planning, commercial organization and internal/external stakeholders.
• Accountable for team and processes that impact fill rate, transportation costs, inventory days on hand, item setup, transitions, and other duties as assigned.
• Integrate backlog, statistical forecasting, promotions, portfolio management, market intelligence, industry trends and other demand into a supply plan.
• Develop conclusions and make recommendations about supply plan opportunities and risks, to improve business performance.
• Collaborate with suppliers to optimize the CPFR process and planning strategies
• Process orchestration and governance: design, standardize and sustain demand‑planning processes, meeting cadence and RACI clarity.

Qualifications

• 2 years of supervisory and planning experience required
• 5 years of experience in purchasing/supply chain management or operations management
• Strong understanding about demand planning, supply and inventory planning, portfolio planning and integrated planning concepts, principles and processes
• Continuous improvement mindset
• Evaluate scenarios with attention to detail with end-to-end supply chain impact in mind.
• The ability to understand and present data in a meaningful way to varying stakeholders.

People Leader Responsibility:

• Ability to lead a team.
• Ability to run multiple projects at the same time
• Sense of urgency required
• Relationship Builder
• Influencing
• Supervises up to 6 FTEs:
• Supply Chain Analysts
• Supply Chain Demand Planners

Travel Required (Approx. 25%)

Education:

• Bachelor's degree with a focus in Supply Chain/Logistics, Business, or Technical field.

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Job Info

• Job Identification 56866
• Job Category Procurement
• Posting Date 03/27/2026, 06:50 PM
• Job Schedule Full time
• Job Shift Day
• Locations 400 Egypt Road, Norristown, PA, 19403, US
• Workplace On-site 3 days/week
• Regular or Temporary Regular
• Weekly Working Hours 40.00
• Salary Minimum 80,700.00
• Salary Maximum 113,000.00