Asset Management Tech II

Overview Under general supervision, the Asset Management Technician is responsible for ongoing development and implementation of asset management principles and practices in all divisions of the Public Works Department. Recommends and implements Asset Management policy and strategy for the Public Works Department. Assists in the means and methods for collecting, analyzing, and reporting on data used to support complex decision making using accepted asset management principles and practices; coordinates data collection programs related to Public Works business operations; supports strategic planning and prioritization; administrative support and oversees use of specialized software. Duties & Responsibilities Maintains the functionality of the systems environment, the implementation of technology solutions, and the development of server upgrade plans and procedures. Leverage ArcGIS for in depth spatial analysis & solutions Implements and/or develops operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques. Provides guidance in troubleshooting and solving complex problems related to system software and hardware incidents and problem calls, and in the processing of service requests and tasks. Coordinates projects that cross functional Harris County systems that require coordination, planning, and scheduling during project development and implementation. Assists in analyzing and defining Precinct 2 disaster recovery responsibilities and procedures. Maintains, implements, monitors, reports, and develops all assets, work performed, planned maintenance and resources within the database. Assist in the development and implementation of new or revised processes and procedures that effectively meet Precinct 2 needs and improve workflow. Analyzes, troubleshoots, and resolves system hardware, software, and networking issues; and provides status reports to management. Assist in the training of staff of all systems and provides advice and guidance during the implementation process. Responsible for maintaining and/or updating the Precinct 2 Public Works website. Performs other duties as assigned. Equal Opportunity Employer Harris County is an Equal Opportunity Employer. Contact: View email address on click.appcast.io for special services or accommodations. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Experience One year of experience in information technology operations. Licensure Must attain a Class \"C\" Texas driver's license within 60 days. Knowledge, Skills, and Abilities Knowledge of systems administration; of computer hardware and software configuration and troubleshooting; of operating systems and applications; of computer programming and architecture of scripting languages; and of Internet security administration. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; in coordinating solutions to problems; in developing or revising system configurations; in scheduling, testing, installing, and implementing system software; and in troubleshooting computer systems. Ability to recognize, analyze, and resolve technical issues; to use network management, administration and other system administration tools; to analyze systems and procedures; to write and revise standards and procedures; and to communicate effectively. Must be proficient in multi-tasking to meet deadlines provided. NOTE Qualifying education, experience, knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation but only information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Bachelor's degree in computer science, Management Information Systems or a related field, preferred. Proficient in Cartograph, PeopleSoft, e-Builder, ArcGIS, Microsoft CRM, Microsoft Office Suite and other Public Works asset management related systems preferred. Position Type and Typical Hours of Work A regular full-time position, requiring the employee to work 40 hours per week. Hours may vary based on business needs of the department and some weekends, evening hours or holidays may be required during special events. Situations may require additional hours without prior notice. Required to work on-site during an emergency event. Perform emergency standby duty, during non-duty hours, as assigned. Location 8103 Wade Road, Baytown, TX 77521 Employment Conditions Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. #J-18808-Ljbffr Harris County