Billing/Invoicing Specialist

Job Description

Job Description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring an Invoice Manager. The Invoice Manager is responsible for providing support through weekly processing of invoices to include paper and electronic billing files. The Invoice Manager will review billing reports to ensure quality control. Additionally, the Invoice Manger will work closely with the client Contract Accounting Specialist to ensure invoices are completed accurately according to contract terms.

RESPONSIBILITIES:

• Track and process invoices for all Allied Universal services, reconcile final bills, and work orders as well as track all in My Facility as needed for accuracy and payment; ensure the portfolio completes weekly invoice submittal for all client requested services and ensure the correct client identified work order is charged
• Manage field level personnel activities in assuring timely invoice delivery to customers with attachment requirements
• Review service requests and invoice requirements and assure they follow the contract
• Oversee and streamline billing and collections processes; evaluate process efficiency, develop and implement process improvement measures
• Customer and account management liaison for billing dispute resolution
• Escalate client issues to account leadership when necessary for dispute resolution
• Review and verify accuracy of financial and contract paperwork and processes
• Maintain frequent communication with all client department managers and ensure timely submittal of invoices per contract
• Responsible for reviewing, correcting, and preparing client invoices
• Assist with providing data for Quarterly Business Review presentation
• Ensure all billing corrections are submitted for processing
• Generate reports to analyze and compile key performance indicators (KPI)
• Lead strategic projects, direct the work of the portfolio Invoicing team; establish and delegate deadlines
• Coordinate and collaborate with cross-functional teams to define project plans, timelines, and deliverables
• Create, track, and maintain various weekly, monthly, and quarterly reports utilizing Internal systems and dashboards
• Prepare and distribute correspondence, memos, reports, and other documents as requested
• Extract, format, submit and adjust client Invoices
• Ensure client receives Security Professional new user list weekly
• Provide team support and guidance to properly submit Invoices In client systems, meeting weekly or daily deadlines
• Pull PDF Invoices and Invoice details In Excel for customer numbers; make necessary reformatting and client-requested changes and ensure batch Is sent off to client each week
• Review and audit bill codes by job as needed to ensure accurate wage and bill rates, Including billing descriptions
• Assist In submissions to Shared Services for these changes
• Compile and audit invoices as needed
• Ensure My Facility spreadsheet is accurately tracked and compiled by portfolio team
• Conduct scheduling activity report review of portfolio each week. Notify portfolio VP by email to advise review was completed, noting any errors found and corrections
• Ensure client Is emailed current aging report with details weekly

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
• Associate’s degree or higher in Accounting, Business, or related field of study
• High school diploma or equivalent with a minimum of ten (10) years of billing experience
• Minimum of seven (7) years of billing experience
• Knowledge of basic accounting
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Proficient in web-based applications, computer systems and programs (Microsoft Word, Excel, and PowerPoint), to effectively edit and create reports, database entries, and presentation materials
• Able to build strong relationships with peers and senior management

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor’s degree in Accounting, Business, or related field of study

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1592779