Distribution Supervisor, Associate

Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers, is seeking a Distribution Supervisor, Associate to join our Distribution Center team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high-quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast-growing organization. Our office is located in Lake Bluff, IL and we have Distribution Centers in both Lake Bluff, IL and Libertyville, IL. 

Position Summary

The Distribution Supervisor, Associate will oversee the outbound operations in Lake Bluff, IL. This individual will be responsible for maintaining productivity, ensuring orders are processed accurately and on schedule, assisting with labor planning, and providing guidance and leadership to distribution center employees. The Distribution Supervisor, Associate will report to the Distribution Supervisor, Outbound. This individual must be flexible with overtime as required.

Responsibilities

· Outbound operations, including order management, picking, packing, shipping, shipper communication, customer requirements, customer compliance, customer communication, and internal stakeholder communication.

· Lead a team of 10 to 20 people.

· Develop the team to deliver unparalleled customer service.

· Maintain safety and high levels of accuracy in daily operations; maintain a clean and organized operating environment.

· Core areas:

o General

§ Drive employee safety and engagement.

§ Meet customer requirements and exceed customer expectations.

§ Be passionate about order accuracy and compliance with customer requirements.

§ Utilize metrics to drive performance in safety, quality, service, and cost.

§ Demonstrate top-tier performance and the ability to solve and prevent issues through process improvement.

§ Develop and coach team members who sustain highly repeatable processes, while identifying and escalating opportunities for improvement.

§ Periodically audit orders and how team members perform standard work.

§ Be proficient with WMS (warehouse management system) and TMS (transportation management system).

o Support the Distribution Supervisor, Outbound with pick and pack operations:

§ Manage on-time pick and pack completion of accurate orders and quality packages, pallets, and loads, including full truckload, less-than-truckload, and small parcel customers.

§ Ensure priorities are followed.

§ Adjust picker assignments to support priorities.

§ Ensure order completion in all pick and pack operations.

§ Maintain a visible leadership presence on the floor for the full shift.

§ Support the conversion of temporary team members to full-time.

§ Complete end-of-day reports.

§ Escalate and resolve issues.

§ Execute the training program, train and coach team members, and audit work in progress.

§ Support hiring, promotion, corrective action, and daily tasking decisions.

§ Maintain expert-level knowledge of customer requirements.

o Support the Distribution Supervisor, Outbound with shipping:

§ On-time shipping with accurate, stable customer-compliant packages/pallets/loads.

§ Prepare outbound loads, including documentation and labels.

§ Complete a trailer check once the load is finished and before shipping.

§ Submit ASNs (advanced shipping notices).

§ Load trailers as needed.

§ Find, escalate, and resolve issues.

Qualifications

· Bachelor’s degree in Business, Operations, Supply Chain, or Logistics, or equivalent experience.

· Two years of operations experience in a distribution center with progressive responsibilities.

· One year of leadership experience with a demonstrated ability to coach and mentor others, enabling personnel development and reliable, accurate execution.

· Warehouse equipment experience is a plus.

· Systems – Experience with an ERP is required and Infor M3 is a plus; WMS and TMS experience is required.

· Utilization of standard processes & metrics is required.

· Structured problem solving – Lean, Six Sigma / DMAIC, root cause analysis, and related countermeasures.

Required Skills

· Transformative leadership – collaborative, inclusive, and engaging while instilling a culture of accountability.

· Process and metric oriented – strive to develop structure for consistency and optimization through the use and audit of process standards while also utilizing metrics to demonstrate effectiveness.

· Lean and continuous improvement mindset to enable greater customer service and reduced waste.

· Capacity planning and workflow management.

· Plan and manage labor with demonstrated ability to sustain and improve productivity.

· Plan budgets and manage costs.

· Passion for facility organization and housekeeping to enable a safe and productive work environment.

· Collaborative – works with internal and external individuals, departments, and companies.

Preferred Skills

· Bilingual – English and Spanish.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and/or move up to 50 pounds.

Benefits

• Medical, dental and vision insurance
• 401k Safe Harbor Plan with 3% Company contribution
• Generous PTO plans
• 10 paid company holidays per a calendar year
• Annual paid volunteer day for non-profit or charity of your choice
• Company provided life insurance, short-term disability and long-term disability coverage.
• Off-site events to encourage team building
• Company performance based bonus plan

Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary Range: $60K-$70K