Customer Support Technician

Customer Support Technician

We're seeking a mechanically minded Customer Support Technician to support the assembly, preparation, and movement of semiconductor equipment and components at a customer site. Under general supervision, you'll perform mechanical assembly and system-build tasks, assist with installation preparation, and help maintain a safe, organized, and efficient work environment.

The ideal candidate has hands-on experience with tools and measuring equipment, follows detailed instructions carefully, and works well with cross-functional teams.

What You'll Do

• Assemble equipment, modules, components, and subassemblies.
• Use hand tools, power tools, and measuring devices to complete assigned work.
• Follow work instructions, engineering drawings, procedures, and checklists.
• Support equipment staging, installation preparation, material movement, and site readiness.
• Assist with equipment leveling, alignment, and basic mechanical adjustments.
• Inspect components for quality and report discrepancies or defects.
• Document completed work accurately.
• Contribute to process improvements and efficient work practices.
• Follow all environmental, health, and safety requirements.
• Collaborate with manufacturing, engineering, logistics, and field teams.

What You'll Bring

• High school diploma or equivalent.
• 12 years of experience in manufacturing, equipment assembly, field operations, maintenance, or a related technical environment.
• Demonstrated mechanical aptitude and experience using hand tools and basic measuring equipment.
• Ability to read and follow written procedures and work instructions.
• Ability to lift, move, and handle materials as required for the role.
• A collaborative approach and the ability to work in a fast-paced environment.

Preferred Qualifications

• Experience in semiconductor manufacturing or with semiconductor equipment.
• Experience supporting equipment installations or manufacturing builds.
• Familiarity with mechanical, pneumatic, or electromechanical assemblies.
• Knowledge of Lean Manufacturing or continuous improvement practices.

Key Skills

Mechanical assembly Equipment installation support Material handling Procedure compliance Attention to detail Safety awareness Team collaboration Problem solving

This is a 100% onsite position at the customer site in Taylor, Texas