Virtual Event & Occasion Planner

High Energy People Driven Travel Inspired Role Overview As a Remote Customer Service Coordinator, you’ll assist clients as they plan vacations, cruises, and special trips. You’ll walk travelers through their options, answer questions, and offer supportive guidance from their first inquiry all the way to confirming their booking. Your confidence will build naturally as you gain hands on experience. Key Responsibilities Deliver warm, friendly customer support through phone, email, and messaging Help clients select and reserve travel options including cruises, resorts, flights, and vacation packages Review itineraries, payment timelines, and travel documents with customers Research destinations, deals, and travel choices that fit client preferences Resolve simple booking or account concerns Keep communication clear and consistent throughout the planning process Use travel platforms, booking tools, and customer service best practices Why You’ll Enjoy This Role Daily conversations about travel, destinations, and exciting adventures Work remotely from home, a coffee shop, or even while traveling Every client brings a new story and a new trip to design Become the trusted person who helps others create unforgettable memories Join a positive, supportive, travel loving team that celebrates your progress What You Bring A positive, upbeat, people first attitude Strong communication skills with a warm, professional approach Basic computer knowledge and comfort learning new systems Solid organization and attention to detail A genuine passion for travel and helping others No prior experience required Perks & Benefits Fully remote position with flexible scheduling Perfect for entry level applicants Access to travel discounts, perks, and industry opportunities Competitive commission structure #J-18808-Ljbffr