Client Executive 1 (Single Client)

Role Overview Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking a Client Executive 1 for UC Health Medical Center located in Cincinnati, OH . Our Sodexo Health Care operations teams work to direct operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. Incentives Relocation Package What You’ll Do Act as a trusted advisor central to the client partnership and key to delivering results that meet client needs. Have direct accountability for operational excellence – achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. Lead business reviews, performance discussions, and strategic planning sessions with client stakeholders. Provide oversight of all assigned contracts or service components, ensuring consistent delivery across multiple sites. Drive operational performance to meet or exceed KPIs, service level agreements, and quality expectations. Ensure full compliance with contractual requirements, regulatory standards, and Sodexo policies. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Experience in environmental services operations management as well as working in multiple sites. Knowledge of latest trends and innovations to drive client value Track record demonstrating strong leadership skills Strong communication skills and ability to interact from frontline to C‑suite Business development skills to identify and successfully target growth opportunities among existing clients Financial and creative problem‑solving acumen A work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; Culinary production experience and a strong background in safety and sanitation compliance; Experience managing multiple priorities, demonstrating professional communication skills, and a passion for a high level of customer service; A preference to demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) or is proficient in computer skills and report management experience. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement – Bachelor’s Degree or equivalent experience Minimum Management Experience – 5 years Minimum Functional Experience – 5 years #J-18808-Ljbffr Sodexo