Treatment Coordinator

Are you passionate about creating exceptional patient experiences? Leone and Vaughn Orthodontics is seeking an enthusiastic Treatment Coordinator to join our growing practice in Bellevue, WA. What Sets Us Apart At Leone and Vaughn Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists , a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance for team members working 20+ hours per week. Compensation & Perks That Count: Team members working 20+ hours per week enjoy a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. Compensation: $25.00 - $30.00 per hour. Work-Life Balance: Full-time, Wednesday through Friday. How You’ll Make An Impact Welcome new patients and families, helping them feel comfortable and confident from the moment they arrive. Review medical and dental histories and listen carefully to patients’ goals, concerns, and expectations. Capture patient records, including intraoral and facial photographs, intraoral scans, and X-rays, to support the orthodontic consultation process. Support the orthodontist during new patient consultations by entering patient information, gathering relevant details, and taking accurate notes. Present and explain orthodontic treatment plans in a clear, engaging way using visuals, videos, and educational tools. Guide patients and families through financial options and payment plans that align with their needs. Help patients confidently move forward with treatment by answering questions and addressing concerns. Follow up with patients who are considering treatment to maintain relationships and support timely starts. Prepare and send correspondence to referring dental offices to ensure seamless communication. Act as a liaison between the orthodontist and referring dentists or specialists. Track and complete monthly reports related to consultations, starts, and key performance indicators. Assist with additional administrative and coordination duties as required. The Teammate We’re Looking For 1+ year of experience in a dental or orthodontic office (preferred). Experience in professional sales, patient education, or customer service (strong asset). Previous experience as a Treatment Coordinator is an asset, but not required. Confident, personable communicator who enjoys educating and guiding patients. Comfortable discussing financial options in a clear, compassionate manner. Proficient with basic technology tools, including digital communication and office software. Highly organized with strong attention to detail and follow-through. At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you. #J-18808-Ljbffr