Front Desk - Guest Service Representative PM SHIFT

Inn on the River

Job Description
Job Description
Company Description
The Inn on the River, located in Pigeon Forge, TN, offers a riverside hotel experience with all the amenities of a resort at an affordable price. Guests can enjoy a full hot breakfast bar daily and exceptional customer service in the heart of downtown Pigeon Forge. The hotel provides a comfortable home-like atmosphere for the perfect vacation getaway.
Role Description
This is for a full and part-time on-site role for a Guest Service Representative at The Inn on the River in Pigeon Forge, TN. The Guest Service Representative will be responsible for providing exceptional customer service, checking guests in and out, answering inquiries, making reservations and ensuring guest satisfaction throughout their stay.
Qualifications
Excellent customer service and interpersonal skills
Strong communication and problem-solving abilities
Ability to multitask and work in a fast-paced environment
Knowledge of hotel operations and reservation systems is a plus but will to train all of our systems to anyone with the desire to learn!
Detail-oriented and attentive to guest needs
Availability to work flexible hours, including nights, weekends and holidays
High school diploma or equivalent
Flexible Schedule required
Must be able to lift 30 to 50lbs
Bonus incentives and commission available after 90 days. PTO starts to accrue after 90 days.

Vacancy posted 14 days ago

Similar jobs that could be interesting for youBased on the Front Desk - Guest Service Representative PM SHIFT in Pigeon Forge, TN vacancy

Guest Service Representative
...mission is to be one of the most admired and service quality driven hotel companies in the... ...highest quality service and value to our guests. From our team members to our general managers... ...from daily activity report at the end of shift Performs cashier shift change when cash...
Shift work
Temporary work
Local area
Immediate start
Afternoon shift
Spark By Hilton - Marietta Ballpark Area, GA
Pigeon Forge, TN
4 days ago
GUEST SERVICES REPRESENTATIVE
...Guest Service Representative Kampgrounds of America, Inc. (KOA) is the world's largest network of privately... ...Greet all guests approaching the front desk in accordance with KOA standards.... ...Prepare reports as required, relating to shift checklist, and down-time reports....
Shift work
Work at office
Local area
Visa sponsorship
Night shift
Weekend work
Kampgrounds of America
Pigeon Forge, TN
2 days ago
Guest Service Agent , 7-3 and 3-11 shifts
$15 per hour
...Front Desk Associate – Deliver excellent customer service, make reservations, keep the lobby clean and... ...departments to provide best guest experience, deal with... ...Title: Guest Service Representative Reports to:... ...ability to work varying shifts, weekends, and holidays...
Shift work
Hourly pay
Full time
Part time
Local area
Flexible hours
Weekend work
Oaktenn
Gatlinburg, TN
9 days ago
Night Auditor
.... Much. More. Just as our guests deserve more, so do you deserve... ...Job Duties: Performs all front desk related functions including... ...include food preparation, set up, service and/or cleaning. Only team... ...for the majority of the work shift and must be willing to and...
Shift work
Live in
Work at office
Immediate start
Flexible hours
Night shift
Drury Hotels
Pigeon Forge, TN
4 days ago
Guest Experience Concierge - Front Desk
...Parkway, Sevierville, TN. Be the friendly face at the front desk, handle reservations, check-ins, check-outs, and guest inquiries to ensure a smooth stay. Ideal candidates have 1–3 years in front desk or guest services, strong detail orientation, and ability to work...
Suggested
Full time
Weekend work
Blue Water Development Corp
Sevierville, TN
1 day ago
Behavioral Analyst
...region. Please ensure you clear these locations with your candidates. Flexibility preferred for the following shifts: 1st shift = 7:00 am to 3:30 pm 2nd shift = 3:00 pm to 11:30 pm 3rd shift = 11:00 pm to 7:30 am Location: Smoky Region ** Please ensure...
Shift work
Night shift
Day shift
Afternoon shift
Software Technology Inc
Sevierville, TN
1 day ago
Guest Service Supervisor
...Smoky Mountain Resorts in Sevierville, TN, seeks a Guest Relations Supervisor to lead the front desk team and ensure an exceptional guest experience throughout a shift-based schedule. The role collaborates with the Guest Relations Manager to train staff, handle guest...
Shift work
Smoky Mountain Resorts
Sevierville, TN
5 days ago
High Yield Laundry Facility - 1st & 2nd Shifts Available
...Laundry Facility Attendant - 1st & 2nd Shift Applicants must be legally authorized to... ...critical role in creating an exceptional guest experience. If you enjoy staying active, working... ...Shifts 1st Shift: 7:00 AM - 3:30 PM 2nd Shift: 3:30 PM - 12:00 Midnight What...
Shift work
Full time
Visa sponsorship
Work visa
Night shift
Day shift
Afternoon shift
Mountaineer Cleaning & Maintenance
Sevierville, TN
4 days ago
Guest Service Specialist
...ourselves on creating exceptional guest experiences. If you... .... These exceptional guest service providers assist guests... ...and professionally operate all front desk and guest service station features... ...cash at the close of the shift. Ensures the property is...
Shift work
Full time
Seasonal work
Local area
Afternoon shift
Blue Water Hospitality Group, LLC
Sevierville, TN
3 days ago
LPN Licensed Practical Nurse - Emergency Department (Night Shift)
...the McNabb Center Team as the Services Coordinator for the Youth and... ...emergencies, obtains vital signs each shift or more frequently as... ...shift will utilize the on-call PM prescriber for crisis services... ...SSRS on each client Attend to guest and/or client needs during...
Shift work
Hourly pay
Local area
Night shift
Rotating shift
Afternoon shift
Helen Ross McNabb Center
Sevierville, TN
1 day ago
Night Auditor
...you will meet and engage with guests who have arrived to enjoy all... ...The Overnight Front Desk Agent serves as the welcoming... ...seamless registration, attentive service, and accurate transactions. Front... ...with flexibility to work varied shifts, including evenings, weekends...
Shift work
Daily paid
Local area
Flexible hours
Night shift
Afternoon shift
Westgate Resorts
Gatlinburg, TN
more than 2 months ago
Night Auditor
...serving as the primary point of contact for guests during your shift, and assisting with accounting tasks.... ...and check in guests at the reception desk, showcasing our amenities, and... ...delivering high standards of customer service will be critical as you respond to the...
Shift work
Hourly pay
Seasonal work
Local area
Night shift
Under Canvas Inc.
Sevierville, TN
5 days ago
MOD - Guest Services
$60k - $75k
...Tues. & Wed. 8 AM- 6 PM, Thurs.- Sat. 3-11... ...your respective shift assignment(s), you... ...SMR's promise for guest satisfaction and... ...teaching excellent guest service. Primary... ...but not limited to, Front Desk, Maintenance,... ...hygiene and dress represent the company's image...
Shift work
Immediate start
All shifts
Flexible hours
Weekend work
SMR
Pigeon Forge, TN
4 days ago
Front Office Supervisor
...Summary : The Front Desk Supervisor is ultimately... ...the satisfaction of the guests including accurate billing services, swift and efficient registration... ...guests. • Checks AM and PM discrepancy reports.... ...to include Guest Service Representative, PBX Operator, Reservationists...
Work at office
Local area
Flexible hours
Night shift
Afternoon shift
Legacy Ventures Management
Pigeon Forge, TN
1 day ago
Breakfast Attendant
$16 per hour
...: Sun.- Thurs. 6 AM- 1 PM, Fri. & Sat. Off Who... ...continental breakfast service by ensuring all food... ...memorable moments for our guests. They will provide... ...work 8-10 hour scheduled shifts based on occupancy, season... ..., hygiene and dress represent the company's image....
Shift work
Hourly pay
Local area
Flexible hours
Weekend work
Day shift
SMR
Pigeon Forge, TN
1 day ago
Guest Services PM Supervisor
$15.5 per hour
...Primarily supervises front office team members to... ...excellent feedback and guest satisfaction. Responds... ...timely information, and services. Supervise and... ...requirements listed are representative of the knowledge, skill... ...Schedule: ~8 hour shift Work setting: ~...
Shift work
Hourly pay
Full time
Local area
Flexible hours
Wilderness Hotel and Resort Inc
Sevierville, TN
9 days ago
Hilton Hotel Brands - Front Desk Agent $16-$35/hr
$16 - $35 per hour
...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front... ...hour depending on location, experience, shift, and hotel type, with higher pay often...
Shift work
Hourly pay
Full time
Local area
Night shift
Hilton
Sevierville, TN
5 days ago
Runner (Afternoon/Evening Shift)
...including overtime Non-corporate, family type environment Shift Supervisor and Management opportunities available No late... ...hours Responsibilities Prepare dining areas before guests are seated Remove dirty utensils and replenish, as needed...
Shift work
Flexible hours
Afternoon shift
Early shift
Mellow Mushroom
Pigeon Forge, TN
5 days ago
Part-Time Doorstep Trash Collection Specialist - Nights
$18 per hour
...Trash Collection Specialists (Service Valets) to help keep apartment... ...apartment communities during your shift, all within the same local area... ...starting after 7:00 or 8:00 PM Steady Work: Consistent work... ...move instead of sitting at a desk Consistent Evening Schedule...
Shift work
Hourly pay
Extra income
Full time
Part time
Second job
Local area
Immediate start
Work from home
Long distance
10 hours per week
Night shift
Day shift
Afternoon shift
Valet Living
Sevierville, TN
4 days ago
Production Technician - 2nd Shift
$20.5 - $23 per hour
...Compensation Base Pay: $20.50 - $23 / hr (depending on role and shift) Overtime: Available weekly Weekly Pay Full-time Direct... ...Hiring on 2nd Shift ~2nd Shift: Monday-Friday | 2:30 PM - 11:00 PM ~ Limited openings do exist on 1st shift...
Shift work
Weekly pay
Full time
Work experience placement
Monday to Friday
Day shift
Afternoon shift
Laborup
Sevierville, TN
4 days ago
Night Auditor
...mission is to be one of the most admired and service quality driven hotel companies in the... ...quality service and value to our guests. From our Team Members to our General Managers... ...is reported • Maintain all areas of the front desk; clean and organized • Take the...
Temporary work
Local area
Immediate start
Night shift
Hilton Worldwide Holdings
Pigeon Forge, TN
5 days ago
UPS - Warehouse Worker/Package Handler $21+/hr
$21 per hour
...company guidelines. This position is physically demanding and requires continuous lifting, lowering, and moving packages throughout the shift. This position typically pays $18 to $25 per hour, with higher wages available for overnight, early morning, and peak season shifts....
Shift work
Hourly pay
Full time
Night shift
Day shift
Early shift
UPS
Sevierville, TN
1 day ago
F&B FOH Supervisor
$20 per hour
...and delivering fun and escapism for our guests is the goal we seek to exceed every day.... ...and offers guests upscale amenities and services. We offer an extensive pool recreation area... ...one required · Able to work AM and PM Shifts; including weekends & holidays ·BBQ Experience...
Shift work
Hourly pay
Full time
Casual work
Relocation
Monday to Friday
Day shift
Afternoon shift
Camp Margaritaville Pigeon Forge
Pigeon Forge, TN
2 days ago
1st Shift Hotel Houseman
...feel like home. As a Housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay.As Housekeeper, you will:Clean... ...restock your cart, and get ready for the next day, before your shift ends each day.Greet guests that you encounter during your shift...
Shift work
Day shift
Chartwell Hospitality
Pigeon Forge, TN
5 days ago
Early Morning Stock Associate
...Location: Tennessee-Sevier-Sevierville-Sevierville TN Work Locations: Sevierville TN 713 Winfield Dunn Pkwy Suite 3 Sevierville 37876 Job: Night Stock Associate Schedule: Regular Shift: Standard Job Type: Full-time Night Job Job Posting: May 4, 2026...
Shift work
Full time
Night shift
Early shift
Ross Stores, Inc.
Sevierville, TN
2 days ago
Guest Service Agent
...Front Desk Clerk Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to stay with friendly, attentive service...
Chartwell Hospitality
Pigeon Forge, TN
4 days ago
Housekeeping houseperson - 1st Shift - Full Time
$15 per hour
...Housekeeping Responsibilities: Clean and prepare guest rooms and common areas Change linens, make beds, and restock... ...cleaning supplies and safe use of cleaning agents Housekeeper Shift: ~1st shift ~ Must be able to work weekends Benefits...
Shift work
Full time
Weekend work
Day shift
Express Employment Professionals Defunct
Pigeon Forge, TN
4 days ago
Guest Service Agent
...Guest Service Agent Cambria Hotel Pigeon Forge (LHP CAM1) - Pigeon... ...credit through operation of the Front Desk computer system and... ...performed a minimum of one time per shift. When responding to the... ...requirements listed below are representative of the knowledge, skill, and...
Shift work
Full time
Immediate start
Flexible hours
Night shift
Afternoon shift
Legacy Ventures
Pigeon Forge, TN
6 days ago
Stock Team Member - Kirkland's Home - Part Time
...replenishment # Provides support for driving profitable sales, protecting company assets and support of the Company Handbook during their shifts # Takes personal accountability for individual performance # When entering the salesfloor, treats co-workers and customers in a...
Shift work
Part time
Weekend work
Afternoon shift
Early shift
Kirkland's
Sevierville, TN
4 days ago
Front Desk Supervisor
...you will meet and engage with guests who have arrived to enjoy all... ...that is built on the idea of service to others and on the idea of... ...fellow employees. Supervises Front Desk, Night Auditors and Guest... ...to the daily report at end of shift Makes cash deposit in safe...
Shift work
Daily paid
Local area
Flexible hours
Night shift
Afternoon shift
Westgate Resorts
Gatlinburg, TN
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Desk - Guest Service Representative PM SHIFT. Be the first to apply!