Medical Office Front Desk

Job Description

Job Description

MEDICAL RECEPTIONIST NEEDED!

DUTIES AND RESPONSIBILITIES:

• Greet patients, families, staff and visitors to the facility.

• Answer and appropriately handle incoming phone calls, faxes and electronic messages.

• Register new patients in the EMR and assist with any required paperwork, as appropriate.

• Schedule patient appointments based on provider schedule including in-person and telehealth visits.

• Coordinate telehealth or offsite visits with various facilities.

• Confirm upcoming appointments.

• Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments.

• Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies.

• Maintain patient waiting area in a clean and welcoming manner.

• In absence of a medical assistant -

  • Escort patient to exam rooms.

  • Daily exam room maintenance and weekly supply inventory.

• Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner.

• Other tasks, as needed.

QUALIFICATIONS:

• High school graduate or GED.

• ONE YEAR EXPERIENCE IN A MEDICAL OFFICE IS REQUIRED!

• eClinicalWorks experience strongly preferred.

• Excellent communication skills.

• Customer service orientated personality.

• Ability to multi-task.

• Must be willing to travel!

• Bilingual - Spanish, Creole, or French are a HUGE plus!

SCHEDULE:

• Monday - Thursday, 11 AM - 7 PM

• Friday - 9 AM - 5 PM

• One Sunday per month.