Continuous Improvement Specialist

Identify process bottlenecks and opportunities for operational improvement Conduct process mapping, workflow documentation, and SOP development and updates Support KPI tracking, reporting, and operational data analysis Assist in planning and executing integration projects, including timelines and go-live activities Maintain dashboards and reporting tools to track risks, deadlines, and project progress Coordinate with cross-functional teams (Operations, IT, Product, and Customer Support) Support issue resolution and follow-up activities tied to improvement initiatives Prepare reports, summaries, and documentation for leadership review Train, coach, and support employees on new processes and continuous improvement practices Support and participate in Kaizen events and continuous improvement workshops Qualifications Strong analytical, organizational, and problem-solving skills Excellent communication and documentation abilities Experience with Lean, Kaizen, Six Sigma, or other CI methodologies Ability to work in a fast-paced, cross-functional environment Experience with data analysis tools and dashboard reporting platforms Experience supporting operational improvement or process optimization initiatives Preferred Qualifications Experience with methodologies such as Kaizen, 5S, Value Stream Mapping, Root Cause Analysis (RCA), and PDCA (Plan-Do-Check-Act) Experience leading Kaizen events or CI workshops Familiarity with tools such as Microsoft Project, Power BI or similar platforms Core Competencies Detail-oriented with a strong process-driven mindset High level of accountability and follow-through Collaborative team player with the ability to influence and coach others Passion for improving workflows, creating structure, and driving efficiency Education & Experience Bachelor’s degree in business, Engineering, Operations, or related field preferred 2–5 years of experience in continuous improvement, operations, or process optimization roles Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr