Assistant Call Center Manager - IL
$17 - $19 per hourNORTH AMERICAN WAX COMPANY LLC
Job Details Salary Range: $17.00 - $19.00 Hourly Position Summary The Call Center Operations Manager is responsible for supervising the reservation center associates and ensuring that our guests are receiving the best call center experience possible by providing our guests with friendly, professional service all in a timely manner. They are also responsible for recruiting, development and retention of talent as well as coaching and training. Duties and Responsibilities Support and assist reservation center associates by answering all questions and providing feedback on quality of call and/or performance. Research booking errors and provide feedback to reservation center associates. Review and analyze phone system reports on a daily basis. Assist answering phone calls during high call volume. Ensure daily tasks are being performed by reservations center associates. Conduct pep talks during shift to help motivate and set goals for the team. Facilitate monthly team meeting to review performance metrics and teach an educational learning opportunity. Conduct individual performance evaluations monthly. Handle escalated guest concern calls. Act as a point of contact for RCAs who have questions, concerns or ideas. Provide coverage when staffing needs are low or when call volume is high. Meet with Reservation Center Manager consistently to discuss challenges, accomplishments, or department feedback and needs. Ensure that email inquiries are being responded to in a timely manner. Provide support to RCA associates with any questions regarding emails or guest concerns. Assist with wax pass refunds. Process and contact guests who have past due payments. Check open invoices for all centers. Assist CM with scheduling for all associates at the call center. Be a point of contact for our team in the field when they have questions or concerns. Qualifications Knowledge and Skill Requirements: Two - five years of people management experience in a service-oriented environment. #J-18808-Ljbffr NORTH AMERICAN WAX COMPANY LLC
$58.66k
...NORC at the University of Chicago as an Assistant Production Manager in our Telephone Survey and Support... ...opportunity for a survey research/call center professional with a successful track... ...three contact centers located in Chicago IL, Albuquerque NM, and Wichita KS, as...SuggestedFull timeTemporary workWork at officeRemote workMonday to Friday$15 - $15.25 per hour
...Retail Sales Seasonal Associate (Oak Lawn, IL) Staples Compensation $15.00 - $15.25/hour Job Type: Permanent Overview Seasonal Sales... ...cooperatively in a high‑paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner...SuggestedWeekly payPermanent employmentPart timeSeasonal workImmediate startVisa sponsorshipWork visaFlexible hoursStaples
Oak Lawn, IL1 day ago- ...Assistant Manager-Franchise - S Pulaski Rd - Alsip, IL Location: Alsip, IL, US, 60803 The Assistant Manager works closely with and reports to the General Manager. They are the "Every Day" leader for the Restaurant! They focus on sales, guest satisfaction, restaurant...Suggested
Checkers & Rally’s Drive-In Restaurants
Alsip, IL5 days ago $17 per hour
...employer matching contributions. Monetary referral program Route: Store Type - Location - Available Workdays Grocery - CHICAGO IL 60643 - Sunday, Monday or Tuesday Grocery - CHICAGO IL 60617 - Wednesday or Thursday Grocery - EVERGREEN PARK IL 60805 -...SuggestedHourly payPermanent employmentPart timeLocal areaMonday to FridayShift work$24.85 - $37.3 per hour
...CHEManager International. Oak Lawn, IL. Department 80038 Research -... ...and Advocate Trinity Medical Centers. 40 hours/week; typically... ...studies across multiple sites and manages timelines and deliverables.... ...research procedures and policies; assists with implementation of...SuggestedFull timeTemporary workWork at officeLocal areaRemote workFlexible hoursNight shiftAfternoon shift- Join to apply for the Assistant Manager-Franchise - 3687 - S Pulaski Rd - Alsip, IL (Alsip, IL) role at Checkers & Rally’s Drive-In Restaurants . 6 days ago Be among the first 25 applicants. The Assistant Manager works closely with and reports to the General Manager. They...Full time
- ...employee health and welfare benefits Acting as a liaison between management and employees, addressing questions, interpreting policies, and... .... Please note: This is an in‑person role based in Alsip, IL. Applicants must be located in the Chicago area and available to...Hourly payFull timeInternshipWork at office
$18 per hour
...hotel development and hospitality management company, is currently... ...the Hilton Chicago/Oak Lawn, IL . Two shifts will be Night Audit... ...kitchen and restaurant area. Assist guests with luggage upon their... ...services Handle messages, wake-up calls, mail, and faxes properly...Full timeTemporary workWork at officeLocal areaFlexible hoursShift workNight shift$16.6 per hour
...team as a Home Lending Assistant in Chase Home Lending and... ...all initial inquiry calls for prequalification, take... ...to processing. Manage pipeline, consistently... ...s), branch, processing center (if applicable), and group... ...Pay/Salary Chicago, IL $16.60 - $16.60 / hourWork experience placementImmediate startJPMorgan Chase Bank, N.A.
Chicago, IL2 days ago$58.66k
The National Opinion Research Center - NORC is seeking an Assistant Production Manager to oversee operations in their Chicago Loop office. This role requires managing supervisors and interviewers, maintaining quality standards, and overseeing telephone data collection....Work at office- ...career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are... ...GENERAL SUMMARY: Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise...Work experience placementSeasonal workRelocation package
Dollar General
Robbins, IL2 days ago - ...The Assistant Manager works closely with and reports to the General Manager. They are the "Every Day" leader for the Restaurant! They focus on sales, guest satisfaction, restaurant cleanliness and product quality. Qualifications include: Minimum two years of...
Checkers Drive-In Restaurants , Inc.
Alsip, IL2 days ago $16.2 - $17.5 per hour
...Associate (Edgebrook, IL) Chicago, Illinois Retail... ...Sales Associate will assist in the receiving,... ...Ensure all pages and calls are answered promptly,... ...handled to a member of management. Possess strong product... ...Communicate any Store Support Center issue to General...Ace Hardware
Chicago, IL4 days ago$16.6 per hour
...team as a Home Lending Assistant in Chase Home Lending and... ...all initial inquiry calls for prequalification, take... ...to processing. Manage pipeline, consistently... ...s), branch, processing center (if applicable), and group... ...Pay/Salary Chicago, IL $16.60 - $16.60 / hourWork experience placementImmediate startJPMorgan Chase Bank, N.A.
Chicago, IL4 days ago$17 per hour
...Salary: $17.00 / hour Chicago, IL We offer competitive compensation for Sales... ...Position Overview: Reporting to the Store Manager, the Sales Associate is the customer... ...knowledgeable of fitting room standards and assist when needed Act as cashier when required...Full timeTemporary workLocal areaWeekend work2 days per weekUniqlo
Chicago, IL5 days ago- ...Admin Assistant Chicago, IL Contract U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently Skills Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed...Contract workWork at office
Georgia IT Inc
Chicago, IL5 days ago - ...Health Record No weekend rounding; rotate call with group Mon - Fri (1:8)... ...Insurance, including tail coverage Relocation Assistance, if moving Medical Education Loan Repayment... ...or Board Eligible General Psychiatry IL Medical License or ability to obtain...Full timeRelocation package
Hartgrove Behavioral Health System
Chicago, IL2 days ago - ...Admin Assistant – Mail Clerk/Payroll Assistant (Remote) Onpay Solution... ...all outbound mail. Answer phone calls, incoming and outgoing calls,... ...‑task. Work independently and manage time effectively when working... ...to 3:00pm. Location: Chicago, IL (Remote work based in Chicago)...Remote workWork from homeMonday to Friday
Onpay Solution
Chicago, IL1 day ago $16.25 - $17.25 per hour
...Summary: Location: Central Chicago, IL Flexible Schedules Available To be considered for this role, candidates must reside... ...description Must be able to drive long distances to make multiple sales calls on a daily basis Must be able to lift 10-40 lbs. on a regular...Hourly payPermanent employmentPart timeLive inLocal areaRemote workLong distanceMonday to FridayFlexible hoursThe Hershey Company
Chicago, IL4 days ago$20 per hour
...Warehouse Clerk I - Glendale Heights, IL Warehouse Clerk I - Glendale Heights, IL 1st Shift $20.00 per hour + sign-on bonus. Monday... ...daily operations Maintaining and organizing filing system Assisting each department with their overall workflow You will also...Hourly payTemporary workRelocation packageMonday to FridayFlexible hoursShift workDay shiftPWC Brand
Chicago, IL5 days ago$47 - $68 per hour
...pharmacy is seeking a Per Diem Pharmacist to support their Chicago, IL location. This role is ideal for pharmacy professionals who are... ...schedule while contributing valuable expertise in medication management. Apply now to bring your skills to a dynamic pharmacy team serving...Daily paidFlexible hoursDay shiftSoliant Health
Cicero, IL5 days ago- ...not done yet. We are calling all Store Associates who... ...to life we foster a culture centered on creativity, confidence, and... ...employer match and for education assistance. Employees are... ...Water Tower, 6579, Chicago, IL Brand: Location...Contract workPart timeFlexible hoursAfternoon shift
adidas
Chicago, IL2 days ago $18 - $20 per hour
...winning hotel development and hospitality management company, is currently searching for a... ...Hilton Garden Inn in Tinley Park, IL. Job Purpose: Assist sales managers and front desk in... ...Answer and respond to incoming telephone calls Oversee office equipment...Full timeTemporary workWork at officeFlexible hoursNight shiftHotel Equities
Tinley Park, IL3 days ago$50k
...remote with up to 25% travel across Chicago, IL. Key Responsibilities Ultimately... ..., participants, and exhibits. Manage transcript delivery timelines and client... ...Notary Public certificate is required; assistance in obtaining is provided. Court Reporting...Full timeFor contractorsRemote workFlexible hoursMagna Legal Services
Chicago, IL1 day ago- ...to fill a Secretary/Administrative Assistant role in the greater Chicago, IL market. The Secretary/Administrative... ..., and transferring inbound phone calls. Scheduling patient and surgery... ...as assigned by the patient services manager. Requirements Who Are You?...Work at officeFlexible hours
The Symicor Group
Chicago, IL2 days ago - Assistant Manager-Franchise - 6358 - W North Ave - Chicago, IL (Chicago, IL) The Assistant Manager works closely with and reports to the General Manager. They are the "Every Day" leader for the Restaurant. They focus on sales, guest satisfaction, restaurant cleanliness...Full time
$55k
Loan Administrative Assistant - To $55K - Chicago, IL - Job # 2966 Who We Are The Symicor Group is a boutique... ...nationally unique value proposition centers around providing the very best... ...reports or supporting documentation. Managing the workflow process to ensure loan...Work at office- ...process. If you do not have an email address, please visit Google or Yahoo! to create a free account. Assistant Manager-Franchise - 9592 - E. 162nd St - South Holland, IL (South Holland, IL) Location: South Holland, IL, US, The Assistant Manager works closely with and...
$165k
Corporate Travel and Expense Management, Chicago, IL (Remote) Temporary-to-Hire The Corporate Travel and Expense Management Leader will oversee the firm’s enterprise-wide approach to employee travel and related expenditures. This role will shape policy frameworks, guide...Temporary workLive inRemote workShift work- Overview Assistant Manager-Franchise - 3441 - Sibley - Dolton, IL (Dolton, IL) role at Checkers & Rally’s Drive-In Restaurants . The Assistant Manager works closely with and reports to the General Manager. They are the "Every Day" leader for the Restaurant. They focus...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Call Center Manager - IL. Be the first to apply!
