Public Authority Payroll/Personnel Services Specialist - Spanish-Speaking Required

San Mateo County Health is seeking well‑qualified individuals for the position Public Authority Payroll/Personnel Services Specialist . The current vacancy is in the Public Authority. This is a full‑time position (Monday‑Friday) that may require approximately four on‑site days per week. The role is currently located in San Mateo, CA, with relocation to South San Francisco, CA planned for December 2026. Travel throughout the County and occasional travel within California is required. One vacancy requires Spanish bilingual fluency. Public Authority The Public Authority (PA) was established by the San Mateo County Board of Supervisors in 1993 to administer the provider components of the County’s In‑Home Supportive Services (IHSS) program, which provides home‑care services to Medi‑Cal eligible individuals who are aged, blind, or disabled. The PA provides personnel and payroll services for IHSS caregivers and registry caregiver services for IHSS recipients. Responsibilities Perform specialized office support related to employer‑of‑record, payroll and benefits administration, using independent judgment and technical skills. Conduct enrollment interviews and accurately enter applicant information into the State’s Case Management Information and Payroll System (CMIPS). Conduct new provider orientation; process employment verification requests promptly. Evaluate timesheet errors, manage corrections per state program regulations, and assess irregular payroll activity for referral to the Program Integrity Unit. Administer IHSS provider benefits and communicate with clients, providers, and social workers regarding provider management. Accurately assemble information, process and scan forms, and maintain accurate case notes. Serve as Officer of the Day according to the established schedule. Perform quality‑assurance oversight on payroll, case, and provider management activities. Engage in improvement work as needed and perform related duties as assigned. Ideal Candidate Written and verbal communication skills in Spanish and English—guide sensitive conversations with caregivers regarding payroll‑related issues in person, over the phone, or via email. Public speaking—present program information during new caregiver orientation. Organizational skills—maintain a caseload and provide payroll, benefit, and personnel services for caregivers; maintain case notes. Interpersonal skills—manage a high call volume, support lobby visitors, build cohesive working relationships with program staff, and provide strong customer service. Judgement and decision making—perform quality assurance oversight on payroll, case, and provider management activities; evaluate timesheet errors and make appropriate referrals. Basic business data processing—create and update caregiver profiles in the State’s computer system. Experience with Microsoft Office—maintain Outlook calendar, communicate via Teams, create and edit Excel spreadsheets. Administrative—accurately process and scan documents; utilize multiple IT systems seamlessly. Collaboration and teamwork—work collaboratively with program staff, caregivers, and community partners to ensure efficient service delivery and maintain positive relationships. Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. Typical paths include: Payroll/Personnel Coordinator II: One year of journey‑level general or fiscal office support experience, including payroll or personnel assistance, or two years of general clerical or office assistant experience. Knowledge Methods and practices related to payroll and personnel processes in a complex, public agency. County labor contracts, Civil Service Rules, and other related policies and procedures. Standard processes for completing and processing varied payroll and personnel documents. Office administrative practices and procedures, including record keeping and the operation of standard office equipment. Basic business data processing and arithmetic, including percentages and decimals. Correct English and Spanish usage, including spelling, grammar, and punctuation. Record keeping principles and procedures. Skills and Abilities Perform detailed technical and specialized payroll and personnel support work. Interpret complex written guidelines, rules, policies, and procedures and accurately apply the direction to operational actions. Understand immediate and downstream effects of executed actions, decisions, and advice. Work independently and organize, prioritize and coordinate simultaneous work activities. Establish and foster effective working relationships with those contacted in the course of the work. Analyze data and make arithmetic calculations quickly and accurately. Use initiative and sound independent judgment within established guidelines. Communicate effectively through verbal and written methods. Embrace and learn new technology, software, or systems related to payroll and personnel coordination. Keep up to date and adapt quickly to changes in related procedures and HRIS processes. Collaborate with managers and supervisors, give guidance and/or training on related payroll and personnel transactions. Operate standard office equipment, including a word processor, computer, and telephone equipment. Application Process Open: Anyone may apply. Candidates will be screened based on the application and supplemental questions. Successful candidates may be invited to a panel interview. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. #J-18808-Ljbffr County of San Mateo