Experienced Commercial Door Technician

Job Description Job Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of Commercial Sectional Door and Dock experience! As a Experienced Commercial Sectional Door and Dock Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field. Key Responsibilities: * Install, troubleshoot, and repair a variety of Commercial Sectional doors, dock Levelers, and related hardware using appropriate tools and equipment. * Welding new dock levelers upon installation * Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. * Some Pedestrian door repair may be required. If you have a desire to learn we will train! * Ensure that all installed doors meet safety and building code regulations and standards. * Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems. * Maintain accurate records of service visits, repairs, and installations, and provide reports as required. * Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. * Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards. Great Reasons to Work at Vortex: * Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors. * Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career. * Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications. * Training on Hollow metal door, frame, and hardware. * Strong Safety Culture. * Positive Work Environment. * Recognitions and Rewards. * Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program. * Company provided uniform, tools, and an annual boot allowance. * Use of Company provided vehicle to conduct customer service visits. * Excellent mechanical and technical skills. * HIRING BONUS! UP TO $8,000 WITH 4+ years of Industrial Warehouse Door and Dock experience required * Physically able to move items weighing 50 lbs. or higher. * Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools. * Possess interpersonal skills to relate to customers and solve issues. * Excellent communication skills to collaborate with others under any type of condition. * Excellent problem-solving and troubleshooting skills. * Ability to relay information in a fast-paced environment. * Ability to be persuasive with customers when necessary. * Attention to detail and a commitment to quality workmanship. * Reliable and Self Motivated * High school diploma or equivalent. * 2 - 4+ years' experience in the commercial door service industry. * Welding Certification a Plus * Knowledge of various door and dock types, brands, and hardware. * Ability to use hand and power tools effectively. * Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. * Knowledge of safety regulations and adherence to safety protocols. Work Conditions: * Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours. * Continuous on-going training provided as you continue to grow with Vortex. * The job environment is fast paced and results oriented. * Be able to drive a company vehicle and possess a valid driver license. * Must pass Drug test, Background check and Motor Vehicle check Company Description Company Description