Account Manager - Navistar
ZF Friedrichshafen AG
Country/Region: US Location: Auburn Hills, MI, US, 48326 About the Team The Account/Sales Management Team is a closely knit community and supports a diverse array of North American customers and encompasses the entire ZF product portfolio. The Account Manager candidate for this role will be primarily focused on new acquisitions in braking, ADAS, air supply, and suspension systems and assisting with the strategic growth plan set forth by the Key Account Manager. Understanding the customer’s perspective and satisfying their expectations while performing the necessary steps within ZF’s process to achieve that will be key to success. What you can look forward to as Account Manager Main interface with both customer operational levels and internal project team levels at engineering, quality, logistics, and purchasing Regular presence at the customer premises, gathering voice of the customer, market and projects information, and supporting customer demands Profit & Loss responsibility for the assigned domain at the customer within agreed boundaries Owns and executes customer strategy of current business and white spots within the assigned domain/customer Leading negotiations and escalations for assigned domain within agreed boundaries Responsible for achieving and driving the defined sales KPI targets (AR past due, logistics, quality, service) for assigned domain/customer Lead Sales Planning/Forecasting for assigned domain/customer within aligned strategy Drive change management for assigned products Your profile as Account Manager Bachelor’s Degree in a relevant discipline (Business, Finance, Marketing, Engineering) 6+ years of progressive experience in OE sales or a related field in the Commercial Vehicle industry Ability to work in a matrix collaboration with global key account team and product lines Strategic thinking and ability to draw a vision for the account Strong sales and commercial leadership with negotiation skills Strong communication and analytical skills Technical experience in product group and solid understanding of system-/function-approach of ZF (CrossBU, leveraging deal rationale) Travel is required based on business needs (10-25%) Why you should choose ZF in Auburn Hills A supportive collaborative team environment Annual Incentive Plan Paid Vacation 401k Plan Health Care Benefits Paid Holidays A Hybrid Work Schedule (2 days remote/3 days onsite) Supportive Employee Groups and community outreach activities Contact: Bethany Vijayakumar DIVERSITY COMMITMENT: Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice. With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility. Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case‑by‑case basis. ZF is an Equal Opportunity and Affʂative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affʂative Action Employer M/F/Disability/Veteran #J-18808-Ljbffr ZF Friedrichshafen AG
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