Advanced Account Manager

Responsibilities As an Advanced Account Manager, you will be responsible for managing all aspects of Service Parts activities while ensuring customer satisfaction, operational excellence, and profitability. Service Parts & Customer Management Coordinate all Service Parts activities for multiple OEM customers. Develop and manage quotations that meet profitability targets and deliver strong EBIT results. Negotiate pricing, AOS profitability, and debit claims with OEM customers. Serve as the primary interface for OEMs regarding service parts requirements and priorities. Operational Coordination Ensure on-time delivery performance by coordinating closely with Supply Chain Management (SCM) for component availability. Interface with Engineering teams to manage design changes and technical updates related to service parts. Maintain and update Service Part cross-reference databases, including PLM, ICAN, and OEM-specific systems. Cascade critical priority information and status updates to Plant Managers, Directors, and Vice Presidents. Data & Process Management Maintain accurate service parts documentation, databases, and cross-reference records. Support continuous improvement initiatives to optimize service parts processes and customer satisfaction. Qualifications & Experience Bachelor’s degree in Engineering, Business, or a related field. Minimum of 5 years of relevant experience in account management, program management, service parts, or a related automotive function. Experience working with service parts for an automotive supplier is considered a plus. Strong engineering and product knowledge, with the ability to understand technical changes and their commercial impact. Proven experience with program management and cross-functional collaboration. Working knowledge of PLM Service Part Cross-Reference databases, ICAN, and OEM systems. Strong negotiation, communication, and stakeholder management skills. Ability to operate effectively in a global, matrixed organization. What’s in it for you: Attractive compensation package Flexible Options (schedule, etc) Recognition awards, company events, family events, university discount options and many more perks. Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business. #J-18808-Ljbffr Autoliv United States