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IT Service Desk Technician I-II | Windows, Office 365, ITSM

Business Technology Integrators

Business Technology Integrators is seeking a customer-focused Service Desk Technician (Level I/II) to provide technical support within a hybrid workforce for the Federal Bureau of Prisons in Washington, DC. This role includes assisting users with desktops, laptops, and enterprise applications while ensuring excellent customer service. The ideal candidate should possess strong troubleshooting and problem-solving skills, with a background in IT Help Desk or Desktop Support. Knowledge of Microsoft Windows, Office 365, and IT Service Management platforms such as ServiceNow is essential. #J-18808-Ljbffr Business Technology Integrators

Vacancy posted 2 days ago
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