IT Service Desk Technician I-II | Windows, Office 365, ITSM
Business Technology Integrators
Business Technology Integrators is seeking a customer-focused Service Desk Technician (Level I/II) to provide technical support within a hybrid workforce for the Federal Bureau of Prisons in Washington, DC. This role includes assisting users with desktops, laptops, and enterprise applications while ensuring excellent customer service. The ideal candidate should possess strong troubleshooting and problem-solving skills, with a background in IT Help Desk or Desktop Support. Knowledge of Microsoft Windows, Office 365, and IT Service Management platforms such as ServiceNow is essential. #J-18808-Ljbffr Business Technology Integrators
- ...seeking a customer‑focused Service Desk Technician (Level I/II) to provide technical... ...for enterprise IT systems supporting the... ...(Level II) Microsoft Windows operating systems Microsoft Office 365 Active Directory account... ...IT Service Management (ITSM) platforms High School...Work at officeWindows
- Service Desk Technician II Federal Prison Industries (UNICOR) - Information... ...position supports enterprise IT operations and end-user... ..., DC (UNICOR Central Office) Butner, NC Allenwood,... ...Technical Experience: Windows 10/11 support Microsoft 365 Outlook/Exchange Active...Work at officeWindowsFull timeContract workRemote workMonday to FridayShift work
- Position: Service Desk Technician — Level II Primary Location: Washington, DC 20534 Shift... ...management through Windows Operating System Deployment... ...workflows; recommend appropriate IT solutions Provide guidance... ...Microsoft Windows 11, Microsoft Office M365, Active Directory,...Work at officeWindowsMonday to FridayShift work
- ...professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is... ...staff on configuration management through Windows Operating System Deployment. Evaluate user...Work at officeWindowsFull timeContract workPart timeRemote work
- ...resolution for IT related incidents... ...incidents and service requests... ...to the Service Desk. Interface directly... ...end users and technicians. Troubleshoot,... ...requests using the ITSM. Must have technical... ...of standard office computing... ...systems (e.g., Windows 10 & 11, macOS,...Work at officeWindowsRemote work
- Windows Support Technician (End User Support Specialist II) Employment Type: Full-time KeyLogic employees 700IT systems designers... ..., and private entities from its offices in McLean, VA, Oak Ridge, TN,... ...: KeyLogic is seeking Platform Services Automation Specialist with...Work at officeWindowsFull time
$21.97 - $23.88 per hour
...seeking a skilled Help Desk Specialist to join our Service Desk team... ...Directory and project ITSM tools. Assist... ...Desk Specialist II LCAT) Experience... ...a Service Desk, IT Support, or Help... ...following technologies: Windows Active Directory... ...Microsoft Office Suite (Word, Excel...Work at officeWindowsHourly payContract workRemote work- Bailey Information Technology Consultants, LLC is seeking a Service Desk Technician — Level II in Washington, DC. The role involves performing Level I... ...issues. Applicants should have a minimum of four years in IT Help Desk roles, with a CompTIA A+ Certification considered...Windows
- Job Title: Service Desk Technician Level II Location: Washington D.C Employment Type: Full-Time Shift: Monday... ...on configuration management through Windows operating system deployment.... .... Qualifications Required: 4 years IT help desk experience, including help...WindowsFull timeContract workTemporary workOverseasMonday to FridayShift work
- ...cloud, cybersecurity, and IT modernization to solve... ...Technical Support Analyst (Tier II) Location: Onsite (... ...) Operating Systems: Windows and/or Linux... ...requires a mix of help desk, deskside, and VIP support... ...dollies; and supporting office moves, equipment deliveries...Work at officeWindowsFull timeWork experience placementFlexible hours
$20 - $24 per hour
...customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This... ...• Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite, and general IT... ...Directory, Office 365, VPN, and remote desktop... ...knowledge of ITIL, ITSM frameworks, or MSP environments...Work at officeWindowsHourly payFull timeCasual workRemote workMonday to Friday$45k - $60k
...Job Description IT Support Technician – Tier 1 Department... ...of Managed IT Services Location: Lanham... ...needs, from help desk tickets to onsite... ...knowledge of Microsoft Windows and/or Mac OS... ...administering Microsoft 365 and/or Google... ...a rapidly growing office technology provider...Work at officeWindowsFull timeRemote workRelocationMonday to FridayShift work- ...Summary Tier 2 Help Desk Analyst – Arlington, VA.... ...classified and unclassified IT environments, handle... ...with federal security and service delivery requirements.... .... Perform Tier II problem identification,... ...Microsoft products, including Windows OS, Office applications, and...Work at officeWindowsLocal areaRemote work
- ...responsible for providing Level II technical hardware and... ...call records in IT Incident Management System... ...laptop support, visiting office setups, and mobile... ...supporting laptops with Windows Operating systems Experience... ...in a professional services environment A+ and Microsoft...Work at officeWindowsRemote work
- ...Summary Tier 1 Help Desk Analyst Arlington,... ...essential technological services to our customers in... ...and classified office information systems... ...and maintenance of IT systems. Provides... ...experience DoD IAT Level II Certification is... ...but not limited to Windows and Office,...Work at officeWindowsLocal areaRemote work
- ...role, deskside support technician L2 Drive high level of customer service and satisfaction. Manage... ...are met. Deploy IT assets to office-based users and coordinate... ...desktop support (Windows 7 & Windows 10) and the... ...experience ~ Microsoft 365/Office 365 cloud infrastructures...Work at officeWindowsContract workRemote work
$62k - $141k
...reliable, secure, and high-quality IT services that directly impact readiness... ...of experience with Microsoft Windows or Linux Operating systems ~... ...degree ~ DoD 8570 IAT Level II certification, such as... ...be performed at a Booz Allen office or customer facility, where employees...Work at officeWindowsFull timeContract workPart timeLocal areaRemote work- ...contractor that provides services and solutions in:... .../Assurance (IT/IA) Specialist II The Air Force (... ...as HQ Air Force, Office of the Secretary... .... Perform Help Desk & troubleshooting... ...Information Assurance Technician Level II or... ...knowledge of Microsoft Windows 2012R2 Server,...Work at officeWindowsFor contractorsLocal areaFlexible hours
- ...Temporary Information Technology Technician II in Alexandria, Virginia. This... ...position involves providing IT help desk support to judges, judicial staff... ..., strong proficiency in Windows and Microsoft Office, and excellent customer service skills. The role requires independent...Work at officeWindowsTemporary work
- ...Answer calls in a dynamic IT operations environment,... ...Log and route service requests and incidents... ...Products, such as Microsoft Office, Windows operating systems, as well... ...both Call Center and Desk Side support Service/Incident... ...Office Suite (Office 365) Microsoft...Work at officeWindows
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our... ...exceptional technical and customer service skills to resolve issues... ...support for Microsoft Office 365 products. Utilize... ...Technical Skills: Advanced Windows & MacOS troubleshooting,...Work at officeWindowsRemote workAll shiftsShift workNight shiftWeekend work
$49.9k - $100k
Job Title: Enterprise Service Desk Analyst I Job Category: Information... ...Desk Analysts resolve IT service requests and incidents... ...complex issues to Level II or EUS Tier 2 desktop support... ...Basic understanding of Windows 10/11, Microsoft Office 365, Active Directory Basic knowledge...Work at officeWindowsFull timeContract workWork experience placementNight shiftRotating shiftWeekend work3 days per week$85k - $96k
...seeking a full-time IT Support Analyst to... ...our Washington, D.C. office. This full-time... ...delivering exceptional service in a dynamic,... ...technical support for Windows 11, Azure Virtual Desktop... ...in weekly service desk meetings and... ...knowledge of Office 365, SharePoint, Adobe...Work at officeWindowsFull timeLocal areaRemote work$95k - $120k
...our Washington, D.C. office. As part of our... ...communication and service delivery skills, supporting... ...the ICT Service Desk system, ensuring... ...through. Participate in IT projects,... ..., including Office 365 and Microsoft Exchange... ...365 Office Suite, Windows 11, and macOS environments...Work at officeWindowsWork experience placementImmediate startRemote workFlexible hours- ...the staffs of the Clerk's Office and the U.S. Probation Office... ...Information Technology Technician II provides IT help desk support for end users along... ...training. Proficiency in Windows and Microsoft Office products... ...will be a customer service-oriented professional who...Work at officeWindowsTemporary workRemote workTrial periodFlexible hours
- ...Small Business providing services to federal... ...dependable, customer-focused IT Support Desk Analyst to serve as the... ...Basic understanding of Windows 10/11 operating systems... ...with Microsoft 365 applications such as... ...does require regular in office visits in Arlington, VA...Work at officeWindowsHourly payContract workPart timeLocal areaRemote workFlexible hours
$84.22k - $126.32k
...now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia... ...) within Mission and Site Support Services under the Service Delivery Line of Business... ..., we hire locally to NTT DATA offices or client sites. This ensures we can...Work at officeTemporary workRemote workFlexible hours$16 - $18 per hour
...Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel,... ...consistent with client service expectations.... ...call center or service desk environment. ~ Knowledge... ...7, Windows 10 - Office 365 Support - User creations...Work at officeWindowsHourly payFull timeLocal areaRemote work- ...provider of fixed-price IT support to small and... ...role within the Support Services group will be responsible... ...onsite visit to client offices and homes to assist... ...experience performing Windows and Mac desktop support... ...Administration Microsoft 365 Management (Users,...Work at officeWindowsLocal areaRemote workRelocation
- ...provider of fixed-price IT support to small and mid... ...role within the Support Services group will be responsible... ...troubleshooting in Windows and Mac desktop support... ...Desktop OS Microsoft Office Applications Windows... ...Directory Microsoft 365 Basic TCP/IP network...Work at officeWindowsLocal areaRemote workRelocation
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