Admissions Assistant

Admissions Assistant (Full-Time or Part-Time)

Covenant Village | Gastonia, NC

Are you looking for a meaningful position where your work makes a difference every day? Do you enjoy helping others, staying organized, and working in a welcoming, team-oriented environment? If so, Covenant Village may be the perfect place for you.

We are seeking an Admissions Assistant to support our Director of Marketing. This role is ideal for an organized, customer-focused professional who enjoys interacting with people, coordinating events, and providing administrative support in a senior living community.

Why Join Covenant Village?

At Covenant Village, our employees are valued and appreciated for the unique talents and compassion they bring to our community. We offer a friendly, supportive workplace where you can make a positive impact on the lives of residents and families.

Position Summary

The Admissions Assistant provides administrative, clerical, and event support to the Marketing & Admissions Department. This position serves as a welcoming point of contact for prospective residents, families, visitors, and community members while assisting with marketing initiatives, admissions processes, and departmental operations.

Essential Responsibilities

• Champion the mission, vision, and CV CARES core values in all interactions with residents, families, visitors, and staff.
• Adhere to all Covenant Village policies and procedures.
• Provide admissions information to prospective residents, families, and the general public.
• Maintain admissions, orientation, move-in, and marketing information packets.
• Perform data entry and maintain accurate records.
• Assist with maintaining waiting lists and resident prospect files.
• Support the planning, preparation, and implementation of marketing & admissions events and meetings.
• Track RSVPs and reservations for events and activities.
• Assist with departmental correspondence, filing, scheduling, and office organization.
• Maintain the Marketing & Admissions workroom and kitchen area, including inventory and supplies.
• Deliver exceptional customer service to prospective residents, families, current residents, and team members.
• Attend required trainings and departmental meetings.
• Perform other duties as assigned by management.

Qualifications

Required

• High school diploma or GED.
• At least one year of experience in an office or administrative environment.
• Strong customer service and interpersonal skills.
• Professional, friendly, and welcoming demeanor.
• Excellent telephone etiquette and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with computers, Microsoft Office applications, data entry, and general office equipment.

Preferred

• Associate's or Bachelor's degree.
• Admissions, customer service, healthcare, or senior living experience.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Creativity and initiative.
• Problem-solving skills and adaptability.
• Ability to maintain confidentiality and professionalism.
• Ability to manage multiple priorities in a fast-paced environment.
• A genuine appreciation for serving older adults and their families.

Physical Requirements

This position requires the ability to:

• Sit, stand, walk, bend, stoop, crouch, reach, push, pull, and perform repetitive movements.
• Lift and carry up to 20 pounds.
• Read standard print with or without corrective lenses.
• Work indoors and outdoors as needed for events and community activities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Join Our Team

If you are organized, compassionate, customer-focused, and looking for a rewarding opportunity, we invite you to apply and become part of the Covenant Village team.

Covenant Village is an Equal Opportunity Employer.