Seasonal Fragrance Associate - Part Time

Seasonal Fragrance Associate

The Seasonal Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

Responsibilities include demonstrating a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Creating memorable store experiences through building genuine team, vendor, customer, and community relationships. Building customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences. Executing successful promotions, special events, and customer outreach to maximize performance and drive sales.

Additionally, the role involves utilizing selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details. Leveraging training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encouraging repeat client interactions as a knowledgeable and trusted resource.

Merchandising and replenishing products timely. Maintaining visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives. Contributing to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Demonstrating adaptability and flexibility in response to changing circumstances. Supporting selling and store operations by assisting with other tasks as assigned. Supporting store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and abilities include dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.