Automotive Service Advisor

Automotive Service Advisor – Be the Voice of the Service Lane!Are you a people-person who loves cars and solving problems? We're looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you'll feel right at home here!What You'll Do:Greet customers like a champ and get the details on what their car needsHelp diagnose issues (with a little road testing, if needed!)Create clear, accurate repair orders and cost estimatesKeep customers in the loop about repairs, timelines, and any surprisesRecommend services that keep vehicles running like newTest drive vehicles to confirm issues or fixesHandle questions, concerns, and complaints with professionalism and careKeep things moving—schedule appointments, coordinate with technicians, and follow up on repairsMake sure cars are safe, secure, and ready to rollWhat We're Looking For:A friendly, helpful attitude and excellent communication skillsAn eye for detail and a knack for staying organizedSomeone who genuinely cares about customer satisfactionA team player who can handle a fast-paced workday without breaking a sweatPerks of the Job:Work in a fun, supportive environmentPlay a key role in helping people take care of their carsLearn and grow with hands-on experienceBe part of a company that values your input and energyReady to shift your career into high gear? Come join us and help drive a great customer experience every day!Job Requirements:Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)Strong knowledge of automotive systems and maintenance servicesAbility to explain technical information in a way customers understandComfort using scheduling and service software (we'll train you on the specifics)Valid driver's license and clean driving recordHigh school diploma or equivalent (post-secondary education a plus)