Office Manager

About the Role:

The Office Manager in a health care and social assistance setting plays a pivotal role in ensuring the smooth and efficient operation of the office environment. This position is responsible for overseeing billing practices and operations, managing accounts payable, and resolving billing disputes to maintain financial accuracy and compliance. The Office Manager also coordinates general office administration tasks, including appointment scheduling, records management, and bookkeeping, to support clinical and administrative staff effectively. By maintaining organized office systems and fostering a productive workplace, the Office Manager contributes directly to the quality of patient care and overall organizational success. This role requires a proactive individual who can balance multiple priorities while maintaining attention to detail and confidentiality.

Minimum Qualifications:

• Proven experience in office management within a health care or social assistance environment.
• Strong knowledge of billing practices, billing operations, and billing dispute resolution.
• Proficiency in bookkeeping and accounts payable processes.
• Experience with QuickBooks or similar accounting software.
• Excellent organizational and communication skills.

Preferred Qualifications:

• Certification in office management or medical billing.
• Experience with electronic health records (EHR) systems.
• Familiarity with health care compliance regulations and standards.
• Advanced proficiency in Microsoft Office Suite.
• Demonstrated ability to lead and train administrative staff.

Responsibilities:

• Manage and oversee all billing operations, including processing invoices, handling billing disputes, and ensuring timely payments.
• Supervise accounts payable functions, ensuring accuracy and compliance with organizational policies.
• Coordinate daily office administration tasks such as appointment scheduling, records management, and general office duties.
• Maintain accurate bookkeeping records using QuickBooks and other financial software to support financial reporting and audits.
• Serve as the primary point of contact for office-related inquiries and facilitate communication between clinical staff and administrative departments.

Skills:

The required skills such as billing practices, billing operations, and billing dispute resolution are essential for managing the financial aspects of the office, ensuring accuracy and resolving issues promptly. Office management and administration skills are used daily to coordinate schedules, manage records, and maintain a well-organized work environment that supports clinical staff. Bookkeeping and accounts payable expertise, particularly with QuickBooks, enable the Office Manager to maintain precise financial records and support budgeting processes. Appointment scheduling and records management skills ensure efficient patient flow and compliance with privacy regulations. Preferred skills like familiarity with EHR systems and health care compliance enhance the ability to integrate administrative functions with clinical operations, improving overall office efficiency and patient service.