Administrative Assistant 1/Trainee 1/2 - Albany (NY HELPS)

Administrative Assistant 1

The New York State Department of Labor Counsel's office is seeking a highly organized, detail-oriented, and motivated Administrative Assistant 1 to provide essential support to our dedicated team of attorneys. This role is critical in ensuring the efficient operation of our legal functions, contributing directly to the Department's mission of protecting and advancing the rights and interests of New York's workforce.

Specific duties may include but not be limited to:

• Provide assistance with the day-to-day functions of the office, including managing supplies, equipment, and workflows.
• Manage incoming and outgoing communications via phone, mail, and email and direct inquiries appropriately.
• Provide direct support to the office by gathering information, preparing materials, and assisting with various clerical tasks as needed.
• Maintain and organize both physical and digital filing systems and help to ensure that accurate record-keeping processes are followed.
• Use various information technology applications for daily tasks.
• Follow established procedures and contribute to the development and implementation of new, efficient workflows.
• Provide assistance with tasks related to meetings, scheduling, and travel as needed.

NY HELPS Non-Competitive Minimum Qualifications:

• Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.
• Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.
• Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.
• OR:
• Administrative Assistant Trainee 1: New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 1 (Keyboarding) or Office Assistant 1 (Keyboarding) (Spanish Language). Administrative Assistant Trainee 2: New York State Department of Labor employee with one year of permanent competitive service as an Office Assistant 2 (Keyboarding) or Office Assistant 2 (Keyboarding) (Spanish Language).
• Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Competitive Minimum Qualifications:

• Subsequent 55 B/C Qualifications: A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a Grade 6 or higher position and have a current Civil Service 55b/c approval letter.
• Reassignment Qualifications: Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Administrative Assistant 1/Trainee 1/2. If you have less than one year, you must be reachable on the current Administrative Assistant 1/Trainee 1/2 eligible list for this location if one exists.
• 70.1 Transfer Qualifications: One year of permanent or contingent-permanent as a Grade 6 or higher determined to be similar by Civil Service.

Preferred Qualifications:

• Excellent written and verbal communication skills.
• Highly developed organizational and time management skills.
• Prior legal office experience.
• Strong computer literacy and aptitude for learning new software and digital tools.
• Ability to initiate and maintain relationships across a diverse set of stakeholders.

NYS Department of Labor does not participate in E-Verify and does not sponsor visa applications. Candidates with no previous state service will begin at the starting rate of the salary range listed above. If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): View phone number on click.appcast.io, View email address on click.appcast.io. Telecommuting is available and can be discussed during the interview. Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States. Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We offer a comprehensive benefits package, including: 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year; paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage); choice of several affordable and competitive health insurance plans; dental and vision insurance plans at no additional cost; membership in the NYS Employee's Retirement System; NYS Deferred Compensation Investment Plan; eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees); eligibility to apply for tuition reimbursement for qualifying employees and courses; paid parental leave.

Our mission is to provide outstanding services to our customersthe workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit:

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.