Senior Manager, Technical Program Management

Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long‑term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving goals, delivering results within your role, contributing innovative ideas and solutions, and strengthening the broader team through collaboration and attitude. This posting reflects an approved, open position within the organization. About The Team and Role Welcome to our small but mighty TPM (Technical Program Management) team! We are the driving force behind some of the most critical products, projects, and workflows within our company. With our strategic recommendations and execution prowess, we help shape the future of our product, which aims to transform the way the world reads. As a Senior Manager, you will be at the heart of our company’s innovation and growth. In this player/coach role, you will lead the operational strategy and execution for our Premium product line, while managing and growing a small, high‑impact team. You will also have the unique opportunity to scale your team as the company grows. About You You are a thoughtful opinionator: you have strong, well‑reasoned opinions and are not afraid to respectfully voice them to stakeholders at all levels. You are a proactive communicator who doesn’t wait for issues to arise before finding solutions. You are a relationship builder and organizational navigator who thrives in collaborative environments and enjoys forging connections with people across different teams and functions. You are a dedicated mentor who finds professional fulfillment in the growth and success of your team members. You are a continuous learner, with a growth mindset and thirst for expanding your skill set with new challenges. Lastly, you are a voracious reader with a passion for books and the written (and spoken) word in all its forms! You Will Act like an owner: be an owner of program‑management strategy and roadmap planning across our Premium product line and multiple pillars/functions within Scribd. Build relationships: our TPM team thrives on collaboration. You will work closely with a diverse set of stakeholders at all levels of the organization, and your ability to foster strong relationships and align diverse perspectives will be crucial in achieving our collective objectives. Drive strategy: we are not just about execution; we are equally passionate about strategy. You will dive deep into the “how” and “why” of our projects, developing comprehensive plans that align with our overarching goals. Your strategic thinking will guide our decision‑making process and ensure we stay on the right track. Lead and coach: you will act as a player/coach, directly managing and mentoring a small, high‑impact team. You will be responsible for their career development, performance, and day‑to‑day guidance, ensuring their work aligns with company‑wide goals. Own the complexity: drive multiple complex cross‑functional programs simultaneously and create scalable frameworks across orgs and functions to track work and communicate on progress. Manage timelines: lead the timeline for delivery for key programs. Proactively identify risks within programs and create mitigation strategies via workflows, communication, or resource allocation. Measure success: proactively propose success metrics for yourself, your team, and your programs when relevant and identify when these success metrics are at risk. Improve how we work: identify and optimize for process improvements at the team and cross‑team level to deliver impact to the business at a larger scale. You will partner with the Head of TPM to help evolve the TPM craft and standards across the organization. You Have 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company. Previous experience in a people management or team‑lead capacity, with a track record of coaching and developing high‑performing talent. Experience with the software‑development process, working with product and engineering teams or programs from road‑mapping through delivery. Experience working directly with engineers, product managers, and product marketers. Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics. Experience using data to identify problems and communicate solutions. Ability to successfully work and partner across multiple functions in an organization. Excellent communication and interpersonal skills. Exceptional attention to detail and ability to understand and articulate the “big picture.” Distinctive problem‑solving and analytical skills. Compensation At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $152,500 and $228,500. In the United States, outside of California, the reasonably expected salary range is between $125,500 and $217,000. In Canada, the reasonably expected salary range is between $159,000 CAD and $203,000 CAD. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job‑related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Location Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States: Atlanta Austin Boston Dallas Denver Chicago Houston Jacksonville Los Angeles Miami New York City Phoenix Portland Sacramento Salt Lake City San Diego San Francisco Seattle Washington D.C. Canada: Ottawa Toronto Vancouver Mexico: Mexico City Equal Employment Opportunity Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. #J-18808-Ljbffr