Information Technology Manager

IT Manager | Miami | on-site The Role A growing aviation organisation is looking for an experienced IT Manager to oversee its IT function within a fast-paced MRO environment. You’ll be responsible for the day-to-day management of IT systems, infrastructure and user support, while identifying opportunities to improve and develop the company’s technology. Key Responsibilities Manage the day-to-day IT function across the business. Provide hands-on technical support to office and shop-floor employees. Manage Windows, Mac OS, Microsoft 365 and user accounts. Maintain servers, networks, routers, switches and IT equipment. Manage IT security, access controls and basic cybersecurity. Oversee hardware, software and system updates. Troubleshoot network, hardware and software issues. Manage IT support requests and external IT providers. Maintain IT documentation and equipment records. Support the implementation of new systems and technology. Experience Previous experience as an IT Manager, IT Lead or Senior IT Support professional . Strong knowledge of IT infrastructure, hardware, software and networking. Experience with Microsoft 365 and Windows environments. Good understanding of cybersecurity and network infrastructure. Strong problem-solving and communication skills. Self-motivated, organised and hands-on. Aviation/MRO experience highly desirable. Quantum experience. Environment Based within a busy aviation MRO environment , supporting both office and shop-floor operations. Capilaux Aero