Maintenance Technician

Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Maintenance Tech to join our dynamic team in Everett, WA, area!


About the Company:

HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!


Mission:

Devco Residential Group's mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.


Vision:

DevCo's vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.


Values:

• Quality: We deliver excellence in every aspect of our work.

• Commitment: We honor our promises with unwavering dedication.

• Teamwork: We achieve more together through collaboration and respect.

• Integrity: We uphold the highest ethical standards in all we do.

Awards and Recognition:

Emerald Award 2024 - New Affordable Development of the Year


HNN Communities is honored to be the recipient of the prestigious Emerald Award for New Affordable Development of the Year in 2024. This esteemed accolade recognizes our dedication to providing outstanding affordable housing and our commitment to creating communities that thrive.


Pay Details: $23.00 - $26.00 Hourly

Schedule: Tuesday-Saturday, 8:00 am - 5:00 pm

Attendance: Position requires on-call status and flexibility to work any hours necessary to complete the job. Work schedules and location assignments are subject to change.


Benefits Offered:

• 100% company paid medical benefits for employee coverage.

• 100% company paid dental and vision benefits for employee coverage.

• Healthcare and dependent care flexible spending accounts.

• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.

• Best-in-class voluntary insurance benefits.

• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.

• Discretionary bonus programs.

• Eligibility for a 30% housing discount consideration.

• Employee assistance program (EAP) with 24/7 counseling services.

• Company-sponsored industry training and certifications.

• 3 weeks of paid time off each year.

• Up to 12 paid holidays each year.

About the Position:

The Floating Maintenance Technician role requires flexibility to work across multiple communities in a floating capacity to support the maintenance and repair needs of the Company. This position is responsible for completing work orders, unit turns and maintaining all common areas to ensure that the physical aspects of the community meet the Company's standards of appearance, safety, and overall functionality.


Position Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Duties and Responsibilities:

• Assist in maintaining the physical condition and general upkeep of the community following Company operating and safety standards.

• Thoroughly complete work orders within the expected timeframe according to Company policy and standards.

• Prepare make-ready apartment homes including painting, flooring, cleaning, rekeying, and general repairs, according to Company unit turn policies and standards. Adjust heat and properly secure doors and windows in all vacant apartment homes.

• Assist with cleaning and trashing out vacated apartment homes, including physical evictions. Properly document all abandoned belongings and storage/disposal according to Company policy.

• Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to keep areas clean, operational, and safe for all residents and guests.

• Assist in performing regular lighting checks and repairs.

• Oversee contractors when professional services and repairs are necessary.

• Assist with the administration of maintenance functions including tracking inventory, data entry, and maintaining safety records within Company software. Ensure documentation is completed in a timely manner including maintaining safety data sheets (SDS).

• Ensure proper testing and maintenance of community pumps, boilers, fire control systems, backup generators, smoke and carbon monoxide detector systems, etc.

• Assist in regular inspections of the community, including pre-move-out inspections, move-out inspections, and preventative maintenance inspections (PMIs).

• Follow up on unresolved customer service issues to ensure resolution and resident satisfaction.

• Promptly and professionally respond to after-hours emergency calls as assigned.

• Ensure all workshops and utility rooms are clean, orderly, and safe. Adhere to all Company safety and OSHA requirements.

• Perform supplemental landscape maintenance including pressure washing, irrigation system repairs, and watering of lawn/landscape areas so that common areas are properly maintained.

• Remove snow and ice when and where applicable during inclement weather.

• Maintain appropriate quantities of supplies within budget restraints and promptly notify supervisor when supply quantities are low.

• Responsible to secure and for the timely maintenance of all Company equipment entrusted to the employee's care, including golf carts and work vehicles.

• Adhere to all requirements of the O & M manual including lock out/tag out and mold, moisture control and clean up procedures.

• Perform maintenance projects and tasks with minimal supervision consistent with Company policy and direction from supervisor.

• Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.

• Uphold proper security practices including appropriate key control procedures.

• Participate in the success of resident events, community programing, and local/non-profit programs as assigned.

• Provide excellent customer service to all residents, prospects, and guests.

• Complete assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.

• Work collaboratively and respectfully with peers, other team members, and departments.

• Attend training classes as scheduled and assigned.

• Additional duties assigned by the supervisor.

Knowledge, Skills and Abilities:

• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Meets productivity standards; Completes work in a timely manner; Observes safety and security procedures; Strives to increase productivity; Works quickly.

• Treats people with respect; Keeps commitments; Inspires the trust of others; Communicates effectively; Works with integrity and ethically; Upholds organizational values.

• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies an appropriate person with an alternate plan.

Supervisory Responsibilities: This position does not have any supervisory responsibilities.

• Two years of maintenance-related experience or one year of experience as a Maintenance Technician.

• Prefer relevant professional certifications such as CPO and CAMT.

• High level of competency and efficiency in all aspects of maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.

• Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner.

• Proficient using technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook) and iPads/tablets.

• High school education or equivalent required.

• Must be 18 years of age or older.

• Valid driver's license is required.

• Must be able to speak, read and write English in a manner sufficient to carry out duties.

• Successful completion of background check and drug screen required.

• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to stand; walk; sit; see; talk; hear; use hands and fingers; reach with hands and arms; climb stairs or ladders; balance and stoop, kneel, crouch, or crawl. The employee must be able to regularly lift and/or move up to 50 pounds independently and occasionally lift and/or move up to 100 pounds with assistance.


Work Environment:

• Ability to regularly work and travel between various locations as assigned. Reliable transportation is required.

• Valid driver's license and insurance.

• Must provide own hand tools.

• Ability to work inside and outside in various weather conditions.

• Must wear a Company uniform and appropriate safety or personal protective equipment when appropriate.

HNN Communities is an Equal Opportunity Employer